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SME Business Analyst (Contract) #tk

$ 7,000 - $ 12,000 / month

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Our Singapore office focuses on delivering innovative digital transformation solutions to top-tier banks, insurers, and capital markets. We cultivate a diverse and inclusive environment where talent thrives, offering opportunities for professional growth and development. With access to cutting-edge technologies, our teams work collaboratively to create impactful solutions that enhance operational efficiency and customer experiences.

Job description:

  • Provide high level estimates and schedule for any service request/incidents/CRs
  • Provide support in gathering business requirements
  • Responsible for responding to the queries related to FVA incidents raised by Fiserv and its clients
  • Participating in BRD/FSD walkthroughs and other relevant workshops
  • Assist the support team in all the technical and functional aspects
  • Review of the project implementation plans major functionality/technical changes
    Propose and guide performance improvement initiatives
  • Liaise with the support team in critical and urgent issues for early resolution

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Our Singapore office focuses on delivering innovative digital transformation solutions to top-tier banks, insurers, and capital markets. We cultivate a diverse and inclusive environment where talent thrives, offering opportunities for professional growth and development. With access to cutting-edge technologies, our teams work collaboratively to create impactful solutions that enhance operational efficiency and customer experiences.

Job description:

  • Provide high level estimates and schedule for any service request/incidents/CRs
  • Provide support in gathering business requirements
  • Responsible for responding to the queries related to FVA incidents raised by Fiserv and its clients
  • Participating in BRD/FSD walkthroughs and other relevant workshops
  • Assist the support team in all the technical and functional aspects
  • Review of the project implementation plans major functionality/technical changes
    Propose and guide performance improvement initiatives
  • Liaise with the support team in critical and urgent issues for early resolution

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D