
Quality Assurance (Call Centre Team Lead) #JYS
$ 3,500 - $ 4,000 / month
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- Check processes to ensure quality and compliance.
- Audit, report, and suggest improvements for efficiency.
- Create policies, training materials, and documents.
- Find issues and help improve team processes.
- Train and guide teams on best practices.
Requirements:
- Minimum Dip/Deg in Business or other related courses.
- At least 3-5 years of call centre quality assurance working experience.
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [email protected]
EA License No: 99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
- Check processes to ensure quality and compliance.
- Audit, report, and suggest improvements for efficiency.
- Create policies, training materials, and documents.
- Find issues and help improve team processes.
- Train and guide teams on best practices.
Requirements:
- Minimum Dip/Deg in Business or other related courses.
- At least 3-5 years of call centre quality assurance working experience.
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [email protected]
EA License No: 99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.