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Quality Assurance (Call Centre Team Lead) #JYS

$ 3,500 - $ 4,000 / month

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  • Check processes to ensure quality and compliance.
  • Audit, report, and suggest improvements for efficiency.
  • Create policies, training materials, and documents.
  • Find issues and help improve team processes.
  • Train and guide teams on best practices.

Requirements:

  • Minimum Dip/Deg in Business or other related courses.
  • At least 3-5 years of call centre quality assurance working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

  • Check processes to ensure quality and compliance.
  • Audit, report, and suggest improvements for efficiency.
  • Create policies, training materials, and documents.
  • Find issues and help improve team processes.
  • Train and guide teams on best practices.

Requirements:

  • Minimum Dip/Deg in Business or other related courses.
  • At least 3-5 years of call centre quality assurance working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.