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E-COMMERCE EXECUTIVE

$ 6,000 - $ 9,000 / month

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Roles & Responsibilities

E-commerce

  • Daily operations include preparing orders and packing orders
  • Attending to customer enquries on online platforms
  • Doing product content on e-Commerce websites/social media platforms
  • Adopt best practices for new product listings, content creation
  • Customer Service for both online and walk in customers
  • Handle customer complaints, folowup on customers enquiries and provide suitable solutions
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Manage showroom for walk in enquiries and servicing
  • Ensure tidiness of showroom and warehouse
  • Light warehouse duties

Requirements and skills

  • Customer orientation and ability to adapt
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Roles & Responsibilities

E-commerce

  • Daily operations include preparing orders and packing orders
  • Attending to customer enquries on online platforms
  • Doing product content on e-Commerce websites/social media platforms
  • Adopt best practices for new product listings, content creation
  • Customer Service for both online and walk in customers
  • Handle customer complaints, folowup on customers enquiries and provide suitable solutions
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Manage showroom for walk in enquiries and servicing
  • Ensure tidiness of showroom and warehouse
  • Light warehouse duties

Requirements and skills

  • Customer orientation and ability to adapt
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively