
Sales Administrator
Job Responsibilities:
· Process sales order, arrange delivery and issue invoice.
· Verify orders to ensure accuracy of products and pricing, including customers' personal information and payment details.
· Relay order instructions and feedback from customers to relevant departments.
· Proactive and prompt follow-up to emails or phone calls to provide positive customer service experience.
· Contact customers to answer queries and obtain missing information.
· Manage stock reservations (including rental glass), and follow up on backorders when stocks arrive.
· Maintain and update customer records.
· Expediting orders through internal liaison.
· Maintain proper documentations.
· Provide administrative support to Sales and Marketing team.
· Other ad-hoc duties assigned.
Requirements:
· Basic computer skills (Email, Word, Excel).
· Good verbal and written communication skills
· Customer service oriented
· Proactive, attention to details and well organized
· Ability to prioritise workload, work well under pressure and meet deadlines
· Able to work independently and with minimal supervision
Office location: Jalan Bukit Merah area
Job Responsibilities:
· Process sales order, arrange delivery and issue invoice.
· Verify orders to ensure accuracy of products and pricing, including customers' personal information and payment details.
· Relay order instructions and feedback from customers to relevant departments.
· Proactive and prompt follow-up to emails or phone calls to provide positive customer service experience.
· Contact customers to answer queries and obtain missing information.
· Manage stock reservations (including rental glass), and follow up on backorders when stocks arrive.
· Maintain and update customer records.
· Expediting orders through internal liaison.
· Maintain proper documentations.
· Provide administrative support to Sales and Marketing team.
· Other ad-hoc duties assigned.
Requirements:
· Basic computer skills (Email, Word, Excel).
· Good verbal and written communication skills
· Customer service oriented
· Proactive, attention to details and well organized
· Ability to prioritise workload, work well under pressure and meet deadlines
· Able to work independently and with minimal supervision
Office location: Jalan Bukit Merah area