Educations Operations Officer
Job Title: Education & Operations Specialist
Salary Range: $2,500 - $3,000
Location: Upper Serangoon View
Job Summary:
We are seeking a driven and resourceful Education & Operations Specialist to manage the daily operations of our tuition center, coordinate parent and tutor communications, and support business growth. The ideal candidate is passionate about education, has strong organizational skills, and enjoys interacting with parents, students, and tutors to create a seamless learning experience.
Key Responsibilities:
Operations & Administration
- Manage class schedules, make-up lessons, and room allocation
- Ensure the smooth daily operation of the center, including facility maintenance (including liaising with vendors for supplies and also maintainence regarding air conditioning etc)
- Maintain accurate student and tutor records
- Handle payment reminders and simple financial reporting
Parent & Student Relations
- Serve as the primary contact for parents, addressing inquiries, scheduling requests, and feedback
- Build positive relationships with students and parents to enhance retention
Sales & Growth Support
- Respond promptly to new inquiries and follow up to convert leads into enrollments
- Assist with outreach campaigns and promotions to boost center enrollments
Tutor Coordination & Onboarding
- Assist in sourcing, screening, and onboarding tutors
- Coordinate tutor schedules and provide administrative support
Qualifications:
- Diploma or Degree in Business, Education, or a related field (preferred)
- 1-3 years of experience in education, operations, or customer service roles
- Strong communication and interpersonal skills
- Highly organized and detail-oriented
- Ability to manage multiple tasks and meet deadlines
- Proficiency in Microsoft Office and Google Suite
What We Offer:
- Opportunities for professional growth
- Collaborative team culture with open communication and mentorship
- Performance incentives, rewards for meeting enrollment and operational KPIs
Job Title: Education & Operations Specialist
Salary Range: $2,500 - $3,000
Location: Upper Serangoon View
Job Summary:
We are seeking a driven and resourceful Education & Operations Specialist to manage the daily operations of our tuition center, coordinate parent and tutor communications, and support business growth. The ideal candidate is passionate about education, has strong organizational skills, and enjoys interacting with parents, students, and tutors to create a seamless learning experience.
Key Responsibilities:
Operations & Administration
- Manage class schedules, make-up lessons, and room allocation
- Ensure the smooth daily operation of the center, including facility maintenance (including liaising with vendors for supplies and also maintainence regarding air conditioning etc)
- Maintain accurate student and tutor records
- Handle payment reminders and simple financial reporting
Parent & Student Relations
- Serve as the primary contact for parents, addressing inquiries, scheduling requests, and feedback
- Build positive relationships with students and parents to enhance retention
Sales & Growth Support
- Respond promptly to new inquiries and follow up to convert leads into enrollments
- Assist with outreach campaigns and promotions to boost center enrollments
Tutor Coordination & Onboarding
- Assist in sourcing, screening, and onboarding tutors
- Coordinate tutor schedules and provide administrative support
Qualifications:
- Diploma or Degree in Business, Education, or a related field (preferred)
- 1-3 years of experience in education, operations, or customer service roles
- Strong communication and interpersonal skills
- Highly organized and detail-oriented
- Ability to manage multiple tasks and meet deadlines
- Proficiency in Microsoft Office and Google Suite
What We Offer:
- Opportunities for professional growth
- Collaborative team culture with open communication and mentorship
- Performance incentives, rewards for meeting enrollment and operational KPIs