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Fashion E-commerce Admin

$ 2,100 - $ 2,500 / month

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Main Responsibilities

1. Product Management:

• Upload new products, descriptions, and pricing on the website.

• Update stock levels and ensure accurate product details.

2. Order Processing:

• Manage orders, coordinate deliveries, and handle returns or exchanges.

3. Customer Support:

• Respond to customer inquiries via email or chat.

• Assist with product recommendations and resolve issues.

4. Website Maintenance:

• Keep the website updated, visually appealing, and functional.

• Fix bugs or technical issues with developers.

5. Promotions:

• Set up discounts, sales, and special offers.

• Coordinate with the marketing team for campaigns.

6. Inventory Management:

• Track stock levels and arrange restocking with suppliers.

7. Analytics:

• Monitor sales and website performance.

• Prepare basic reports to suggest improvements.

8. Content Coordination:

• Ensure product photos and banners are consistent and appealing.

9. TikTok Live Support:

• Assist with TikTok Live sessions, including organizing product try-ons.

• Support hosts during live events by preparing items and engaging with viewers.

• Help promote products during live streams.

Key Skills

• Familiarity with e-commerce platforms (e.g., Shopify).

• Basic fashion knowledge (trends, sizing).

• Strong organizational and communication skills.

• Customer service experience.

• Confidence in assisting or participating in live social media events.

Main Responsibilities

1. Product Management:

• Upload new products, descriptions, and pricing on the website.

• Update stock levels and ensure accurate product details.

2. Order Processing:

• Manage orders, coordinate deliveries, and handle returns or exchanges.

3. Customer Support:

• Respond to customer inquiries via email or chat.

• Assist with product recommendations and resolve issues.

4. Website Maintenance:

• Keep the website updated, visually appealing, and functional.

• Fix bugs or technical issues with developers.

5. Promotions:

• Set up discounts, sales, and special offers.

• Coordinate with the marketing team for campaigns.

6. Inventory Management:

• Track stock levels and arrange restocking with suppliers.

7. Analytics:

• Monitor sales and website performance.

• Prepare basic reports to suggest improvements.

8. Content Coordination:

• Ensure product photos and banners are consistent and appealing.

9. TikTok Live Support:

• Assist with TikTok Live sessions, including organizing product try-ons.

• Support hosts during live events by preparing items and engaging with viewers.

• Help promote products during live streams.

Key Skills

• Familiarity with e-commerce platforms (e.g., Shopify).

• Basic fashion knowledge (trends, sizing).

• Strong organizational and communication skills.

• Customer service experience.

• Confidence in assisting or participating in live social media events.