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Application Consultant - ERP BC

$ 3,000 - $ 5,000 / month

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Job Descriptions

• Design, Test, Train, Implement, and Support customizations in Application Software for new and existing customers

• Provide support to reconcile and fix Application Software data, as required

• Identify software or service opportunities including training, modules, business process consulting, and development

• Document and communicate issues, risks, and changes within in Application Software project management software

• Coordinate application updates, hotfixes, and upgrades to existing customers

• Backup role for Application Support Desk and escalated support issues

• Assist with creating and maintenance of internal and external product training curriculums and documentation

Requirements

• Diploma or University degree in Information Technology, Computer Science, Accountancy, or related disciplines;

• At least 2-3 years’ experience in application software support environment, project delivery and implementation preferably from ERP Solution provider environment

• Experience in working on design, configuration, training and support of business application

• Prior experience in setting up NAV/D365 BC on-premise as well as on cloud environment is an added advantage

• Candidate with accounting and application business process knowledge is a plus

• Customer handling skills, service oriented and problem-solving skills

• Customer facing remotely and physically

• Ability to manage and meet customer expectation and delivery timelines

• Ability to work in fast-paced environment running multiple tasks under tight deadlines and able to work with minimum supervision

• Willing to learn and Can-do personality, training will be provided for Microsoft Dynamics 365

Job Descriptions

• Design, Test, Train, Implement, and Support customizations in Application Software for new and existing customers

• Provide support to reconcile and fix Application Software data, as required

• Identify software or service opportunities including training, modules, business process consulting, and development

• Document and communicate issues, risks, and changes within in Application Software project management software

• Coordinate application updates, hotfixes, and upgrades to existing customers

• Backup role for Application Support Desk and escalated support issues

• Assist with creating and maintenance of internal and external product training curriculums and documentation

Requirements

• Diploma or University degree in Information Technology, Computer Science, Accountancy, or related disciplines;

• At least 2-3 years’ experience in application software support environment, project delivery and implementation preferably from ERP Solution provider environment

• Experience in working on design, configuration, training and support of business application

• Prior experience in setting up NAV/D365 BC on-premise as well as on cloud environment is an added advantage

• Candidate with accounting and application business process knowledge is a plus

• Customer handling skills, service oriented and problem-solving skills

• Customer facing remotely and physically

• Ability to manage and meet customer expectation and delivery timelines

• Ability to work in fast-paced environment running multiple tasks under tight deadlines and able to work with minimum supervision

• Willing to learn and Can-do personality, training will be provided for Microsoft Dynamics 365