Manager, Event Sales

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Event Sales to join our team!

As a Manager, Event Sales, we rely on you to:

• Responds to and manages wedding inquiries in accordance with corporate standards.
• Prepares and presents wedding proposals and contracts.
• Leads wedding sales efforts and conducts hotel tours for prospective clients.
• Maintains and updates a detailed sales activities report.
• Assists the Director of Event and Operations Management (DOEM) in preparing wedding business forecasts.
• Takes ownership of the development and enhancement of wedding packages.
• Promotes exclusive honeymoon offers from sister hotels.
• Collaborates with the Assistant Director of Event and Operations Management (ADOEM) to optimize the utilization of function space and maximize revenue.
• Manages wedding details, coordinating with clients and their wedding planners to ensure a seamless experience.
• Provides expert advice on wedding planning, including menu recommendations and opportunities for upselling and cross-selling other hotel services.
• Arranges food tastings for wedding clients prior to the event to ensure their expectations are met.
• Prepares floor plans and handles all logistical coordination related to weddings.
• Ensures all wedding payments are accurately processed in line with the hotel’s finance policies.
• Conducts a thorough event handover, introducing wedding clients and planners to the banquet operations team on the event day.
• Develops and implements sales strategies to promote Signature Weddings, aligning with the marketing budget.
• Organizes and hosts the hotel’s wedding fair to boost business and enhance brand loyalty through positive guest experiences.
• Manages the setup and presentation of the wedding showroom when allocated space is available.
• Maintains and manages a comprehensive wedding customer database for referrals, future marketing efforts, and social events.
• Stays up-to-date on wedding industry trends, customer preferences, new products, and competitor activities.

Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Event Sales to join our team!

As a Manager, Event Sales, we rely on you to:

• Responds to and manages wedding inquiries in accordance with corporate standards.
• Prepares and presents wedding proposals and contracts.
• Leads wedding sales efforts and conducts hotel tours for prospective clients.
• Maintains and updates a detailed sales activities report.
• Assists the Director of Event and Operations Management (DOEM) in preparing wedding business forecasts.
• Takes ownership of the development and enhancement of wedding packages.
• Promotes exclusive honeymoon offers from sister hotels.
• Collaborates with the Assistant Director of Event and Operations Management (ADOEM) to optimize the utilization of function space and maximize revenue.
• Manages wedding details, coordinating with clients and their wedding planners to ensure a seamless experience.
• Provides expert advice on wedding planning, including menu recommendations and opportunities for upselling and cross-selling other hotel services.
• Arranges food tastings for wedding clients prior to the event to ensure their expectations are met.
• Prepares floor plans and handles all logistical coordination related to weddings.
• Ensures all wedding payments are accurately processed in line with the hotel’s finance policies.
• Conducts a thorough event handover, introducing wedding clients and planners to the banquet operations team on the event day.
• Develops and implements sales strategies to promote Signature Weddings, aligning with the marketing budget.
• Organizes and hosts the hotel’s wedding fair to boost business and enhance brand loyalty through positive guest experiences.
• Manages the setup and presentation of the wedding showroom when allocated space is available.
• Maintains and manages a comprehensive wedding customer database for referrals, future marketing efforts, and social events.
• Stays up-to-date on wedding industry trends, customer preferences, new products, and competitor activities.

Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.