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Head, Employee Relations & Compliance, Office of Human Resources

Salary undisclosed

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Job Description:
  • Design and implement Employee Relations policies in consultation with key stakeholders and in alignment with local laws and regulations. Relevant policies include but are not limited to the following areas:
  • Employee and labour relations
  • Involuntary employment termination
  • Employee investigation
  • Employee non-compliance
  • HR-related crisis management
  • Provide consultative support to VPHR, HRBPs and other key stakeholders as needed to resolve employee relations issues and/or to take disciplinary actions.
  • Guide team and key stakeholders through confidential and sensitive investigations, including addressing issues arising from the corporate compliance hotline or work- related complaints (e.g., Sexual Harassment and other Workplace Harassment, Discrimination and Bullying).
  • Lead and oversee all union-related matters to uphold good industrial relations. This includes but is not limited to, Collective Agreement negotiations, partnering the Union on IR events.
  • Act as SMU's key representative facing governmental institutions on matters pertaining to employee and labour relations issues, employee investigation and non-compliance, and crisis management.
  • Advise and guide HR colleagues and line managers on ER and compliance matters.
  • Other duties as assigned.
Qualifications:
  • Bachelor's degree in a relevant field.
  • Minimum of 10 years in HR-related experience, with at least 5 years of experience managing employee relations issues, HR compliance and industrial relations matters.
  • Strong knowledge of general HR policies and practices, employment laws and regulations, and investigation-related protocols.
  • Strong analytical skills and ability to assess risks and propose mitigation strategies.
  • Demonstrates high level of empathy and advanced listening skills when communicating, influencing, problem-solving people matters.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Prior experience in an academic institution is preferred, but not necessary.
Other Information:#LI-ST1Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.About Us:Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
Job Description:
  • Design and implement Employee Relations policies in consultation with key stakeholders and in alignment with local laws and regulations. Relevant policies include but are not limited to the following areas:
  • Employee and labour relations
  • Involuntary employment termination
  • Employee investigation
  • Employee non-compliance
  • HR-related crisis management
  • Provide consultative support to VPHR, HRBPs and other key stakeholders as needed to resolve employee relations issues and/or to take disciplinary actions.
  • Guide team and key stakeholders through confidential and sensitive investigations, including addressing issues arising from the corporate compliance hotline or work- related complaints (e.g., Sexual Harassment and other Workplace Harassment, Discrimination and Bullying).
  • Lead and oversee all union-related matters to uphold good industrial relations. This includes but is not limited to, Collective Agreement negotiations, partnering the Union on IR events.
  • Act as SMU's key representative facing governmental institutions on matters pertaining to employee and labour relations issues, employee investigation and non-compliance, and crisis management.
  • Advise and guide HR colleagues and line managers on ER and compliance matters.
  • Other duties as assigned.
Qualifications:
  • Bachelor's degree in a relevant field.
  • Minimum of 10 years in HR-related experience, with at least 5 years of experience managing employee relations issues, HR compliance and industrial relations matters.
  • Strong knowledge of general HR policies and practices, employment laws and regulations, and investigation-related protocols.
  • Strong analytical skills and ability to assess risks and propose mitigation strategies.
  • Demonstrates high level of empathy and advanced listening skills when communicating, influencing, problem-solving people matters.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Prior experience in an academic institution is preferred, but not necessary.
Other Information:#LI-ST1Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.About Us:Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.