Head, Employee Relations & Compliance, Office of Human Resources
Salary undisclosed
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- Design and implement Employee Relations policies in consultation with key stakeholders and in alignment with local laws and regulations. Relevant policies include but are not limited to the following areas:
- Employee and labour relations
- Involuntary employment termination
- Employee investigation
- Employee non-compliance
- HR-related crisis management
- Provide consultative support to VPHR, HRBPs and other key stakeholders as needed to resolve employee relations issues and/or to take disciplinary actions.
- Guide team and key stakeholders through confidential and sensitive investigations, including addressing issues arising from the corporate compliance hotline or work- related complaints (e.g., Sexual Harassment and other Workplace Harassment, Discrimination and Bullying).
- Lead and oversee all union-related matters to uphold good industrial relations. This includes but is not limited to, Collective Agreement negotiations, partnering the Union on IR events.
- Act as SMU's key representative facing governmental institutions on matters pertaining to employee and labour relations issues, employee investigation and non-compliance, and crisis management.
- Advise and guide HR colleagues and line managers on ER and compliance matters.
- Other duties as assigned.
- Bachelor's degree in a relevant field.
- Minimum of 10 years in HR-related experience, with at least 5 years of experience managing employee relations issues, HR compliance and industrial relations matters.
- Strong knowledge of general HR policies and practices, employment laws and regulations, and investigation-related protocols.
- Strong analytical skills and ability to assess risks and propose mitigation strategies.
- Demonstrates high level of empathy and advanced listening skills when communicating, influencing, problem-solving people matters.
- Ability to work independently and collaboratively in a fast-paced environment.
- Prior experience in an academic institution is preferred, but not necessary.
- Design and implement Employee Relations policies in consultation with key stakeholders and in alignment with local laws and regulations. Relevant policies include but are not limited to the following areas:
- Employee and labour relations
- Involuntary employment termination
- Employee investigation
- Employee non-compliance
- HR-related crisis management
- Provide consultative support to VPHR, HRBPs and other key stakeholders as needed to resolve employee relations issues and/or to take disciplinary actions.
- Guide team and key stakeholders through confidential and sensitive investigations, including addressing issues arising from the corporate compliance hotline or work- related complaints (e.g., Sexual Harassment and other Workplace Harassment, Discrimination and Bullying).
- Lead and oversee all union-related matters to uphold good industrial relations. This includes but is not limited to, Collective Agreement negotiations, partnering the Union on IR events.
- Act as SMU's key representative facing governmental institutions on matters pertaining to employee and labour relations issues, employee investigation and non-compliance, and crisis management.
- Advise and guide HR colleagues and line managers on ER and compliance matters.
- Other duties as assigned.
- Bachelor's degree in a relevant field.
- Minimum of 10 years in HR-related experience, with at least 5 years of experience managing employee relations issues, HR compliance and industrial relations matters.
- Strong knowledge of general HR policies and practices, employment laws and regulations, and investigation-related protocols.
- Strong analytical skills and ability to assess risks and propose mitigation strategies.
- Demonstrates high level of empathy and advanced listening skills when communicating, influencing, problem-solving people matters.
- Ability to work independently and collaboratively in a fast-paced environment.
- Prior experience in an academic institution is preferred, but not necessary.