Epicareer Might not Working Properly
Learn More

Workplace Ambassador

Salary undisclosed

Checking job availability...

Original
Simplified
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Workplace AmbassadorWork Dynamics - Integrated Facilities ManagementThe Workplace Ambassador – Front of House plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest.As the first point of contact at Reception they are specialized in welcoming C-Suite employees at the executive floor and their guest / clients with genuine hospitality and thoughtful services. GRA’s maintain smooth operations by providing state of the art service support and execution of duties to the highest standards.What this job involves –Site OperationsConduct thorough physical checks of Front-of-House (FOH) spaces including the Working Café, meeting rooms and phone booths to ensure the space is well-maintained, cleaned and ready for the business dayMaintain digital notice boards in FOH areasProvide exceptional customer service, addressing inquiries and resolving issues, and ensuring a positive experience for allManage end-to-end communications for requests and feedbackAssist with meeting room bookings and optimizationAssist & educate users to achieve optimization and efficiency for meeting room bookings.Support special events, including F&B management for C-Suite and VVIPsPerform additional tasks as assigned by the Community LeadCustomer ServicesFoster a sense of community and workplace happinessCreate a welcoming environment for all guests and customersHost VVIPs and guests, ensuring the highest level of hospitalityAnticipate client needs to create memorable experiencesConcierge ServicesAct as the bridge to concierge services with local expertise and insider knowledge.Manage transportations request from visitors and employees.Visitor ManagementProvide seamless visitor registration servicesCreate welcome packs for VVIP guestsCoordinate F&B for meetings and conferencesEnsure compliance with Visitor Management Systems (VMS)Enhance facility safety and securityExecute emergency response plans when necessaryMail ManagementReceive and process incoming mail and parcelsNotify recipients of arrivals and manage secure storageCoordinate gift/giveaway distributionsArrange courier services and manage outgoing parcelsTrack and report on mail and parcel statusEvent ManagementOrganize and manage all aspects of eventsCoordinate with clients, team members, and vendorsManage event registration and check-in processesEnsure proper post-event procedures and space restorationProviding outstanding customer service and organize memorable events that exceeds client expectationsExperience2-years’ experience in Hospitality and/or Tourism sector or related professional area (Preferably experience in airlines and hotel industry)Managed high profile management team (e.g., C-suite & VVIPS)Prior experience to manage meeting room services is an advantageDiploma from an accredited instituteTask SkillsProficiency with Microsoft Word, Excel and PowerPoint.Good command of verbal and written EnglishProactive mindset and ability to manage C-suite and VVIP personnel’sPersonal SkillsAbility to meet tight schedules and deliver high quality of workHigh level of communication and interpersonal skillsGood Grooming throughout the day to ensure professionalismLocation:On-site –SingaporeIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Workplace AmbassadorWork Dynamics - Integrated Facilities ManagementThe Workplace Ambassador – Front of House plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest.As the first point of contact at Reception they are specialized in welcoming C-Suite employees at the executive floor and their guest / clients with genuine hospitality and thoughtful services. GRA’s maintain smooth operations by providing state of the art service support and execution of duties to the highest standards.What this job involves –Site OperationsConduct thorough physical checks of Front-of-House (FOH) spaces including the Working Café, meeting rooms and phone booths to ensure the space is well-maintained, cleaned and ready for the business dayMaintain digital notice boards in FOH areasProvide exceptional customer service, addressing inquiries and resolving issues, and ensuring a positive experience for allManage end-to-end communications for requests and feedbackAssist with meeting room bookings and optimizationAssist & educate users to achieve optimization and efficiency for meeting room bookings.Support special events, including F&B management for C-Suite and VVIPsPerform additional tasks as assigned by the Community LeadCustomer ServicesFoster a sense of community and workplace happinessCreate a welcoming environment for all guests and customersHost VVIPs and guests, ensuring the highest level of hospitalityAnticipate client needs to create memorable experiencesConcierge ServicesAct as the bridge to concierge services with local expertise and insider knowledge.Manage transportations request from visitors and employees.Visitor ManagementProvide seamless visitor registration servicesCreate welcome packs for VVIP guestsCoordinate F&B for meetings and conferencesEnsure compliance with Visitor Management Systems (VMS)Enhance facility safety and securityExecute emergency response plans when necessaryMail ManagementReceive and process incoming mail and parcelsNotify recipients of arrivals and manage secure storageCoordinate gift/giveaway distributionsArrange courier services and manage outgoing parcelsTrack and report on mail and parcel statusEvent ManagementOrganize and manage all aspects of eventsCoordinate with clients, team members, and vendorsManage event registration and check-in processesEnsure proper post-event procedures and space restorationProviding outstanding customer service and organize memorable events that exceeds client expectationsExperience2-years’ experience in Hospitality and/or Tourism sector or related professional area (Preferably experience in airlines and hotel industry)Managed high profile management team (e.g., C-suite & VVIPS)Prior experience to manage meeting room services is an advantageDiploma from an accredited instituteTask SkillsProficiency with Microsoft Word, Excel and PowerPoint.Good command of verbal and written EnglishProactive mindset and ability to manage C-suite and VVIP personnel’sPersonal SkillsAbility to meet tight schedules and deliver high quality of workHigh level of communication and interpersonal skillsGood Grooming throughout the day to ensure professionalismLocation:On-site –SingaporeIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.