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Application Support/Business System Analyst (Transactional Banking - SAP Business Objects Vendor Package Applications - Reconciliation, Email Notification, Procurement Systems)

$ 5,000 - $ 7,000 / month

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Role Overview: We are seeking a proactive and skilled Application Support/Business Analyst to manage and enhance our vendor package applications, specifically in Reconciliation and Email Notification Systems. This role involves collaborating with cross-functional teams, vendors, and business users to ensure seamless application performance and to drive system improvements.

SAP Business Objects Third Party Systems (Vendor Package Applications) of the bank which provides technology solutions for the Transaction Banking Business and Operations Office for Asia. These are Banking applications such as Reconciliation System, Automated Notification System, Procurement System and Signature Verification System.

Key Responsibilities:

  • Application Management: Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of vendor package applications.
  • Issue Resolution: Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
  • Cross-Functional Collaboration: Work with diverse teams to identify and address root causes of system problems, fostering a culture of continuous improvement.
  • Requirements Gathering: Engage with business users to collect requirements, facilitating the development, testing, and implementation of system enhancements.
  • Coordination: Liaise with teams across Singapore, Head Office, and Branches to coordinate system-related activities and ensure alignment.
  • Proactive Improvement: Identify opportunities for system optimization and documentation enhancements to add value and improve operational efficiency.
  • Support Availability: Provide on-call and onsite support during after-hours, weekends, and public holidays as needed, covering application support and deployment activities.

Technology Stack:

  • Programming Languages: VB .NET, Java
  • Middleware: IBM MQ
  • Databases: Microsoft SQL Server, DB2

Qualifications:

  • Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience: 3+ years in application support or business analysis within the banking or financial services sector.
  • Technical Proficiency: Strong experience with VB .NET and Java; familiarity with IBM MQ and database management systems like MSSQL and DB2.
  • Analytical Skills: Ability to analyze complex issues, identify root causes, and implement effective solutions.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
  • Problem-Solving: Strong critical thinking and problem-solving abilities, with a proactive approach to identifying and mitigating issues.
  • Flexibility: Willingness to provide support during non-standard hours as required.

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying to (Whatsapp +65 8833 0192)

Role Overview: We are seeking a proactive and skilled Application Support/Business Analyst to manage and enhance our vendor package applications, specifically in Reconciliation and Email Notification Systems. This role involves collaborating with cross-functional teams, vendors, and business users to ensure seamless application performance and to drive system improvements.

SAP Business Objects Third Party Systems (Vendor Package Applications) of the bank which provides technology solutions for the Transaction Banking Business and Operations Office for Asia. These are Banking applications such as Reconciliation System, Automated Notification System, Procurement System and Signature Verification System.

Key Responsibilities:

  • Application Management: Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of vendor package applications.
  • Issue Resolution: Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
  • Cross-Functional Collaboration: Work with diverse teams to identify and address root causes of system problems, fostering a culture of continuous improvement.
  • Requirements Gathering: Engage with business users to collect requirements, facilitating the development, testing, and implementation of system enhancements.
  • Coordination: Liaise with teams across Singapore, Head Office, and Branches to coordinate system-related activities and ensure alignment.
  • Proactive Improvement: Identify opportunities for system optimization and documentation enhancements to add value and improve operational efficiency.
  • Support Availability: Provide on-call and onsite support during after-hours, weekends, and public holidays as needed, covering application support and deployment activities.

Technology Stack:

  • Programming Languages: VB .NET, Java
  • Middleware: IBM MQ
  • Databases: Microsoft SQL Server, DB2

Qualifications:

  • Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience: 3+ years in application support or business analysis within the banking or financial services sector.
  • Technical Proficiency: Strong experience with VB .NET and Java; familiarity with IBM MQ and database management systems like MSSQL and DB2.
  • Analytical Skills: Ability to analyze complex issues, identify root causes, and implement effective solutions.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
  • Problem-Solving: Strong critical thinking and problem-solving abilities, with a proactive approach to identifying and mitigating issues.
  • Flexibility: Willingness to provide support during non-standard hours as required.

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying to (Whatsapp +65 8833 0192)