Hotel Supervisor – Join Our Leadership Team
We are seeking a dedicated and experienced Hotel Supervisor to oversee daily operations, manage staff, and ensure exceptional guest experiences. The ideal candidate will have strong leadership skills, a background in hospitality, and the ability to maintain high service standards while driving operational efficiency.
Location: Mosque St, #8A, Singapore 059488
Salary: $2,500
Work Schedule: 6-day workweek, 8-hour shifts
Eligibility: Work pass available for Malaysian candidates
Stay-in required, accommodation provided
KEY RESPONSIBILITIES:
Staff Supervision & Development
- Oversee front desk, housekeeping, and operational staff to ensure smooth hotel operations
- Train and mentor employees on service standards and hotel procedures
- Create work schedules and ensure optimal staffing levels
- Monitor staff performance, provide coaching, and conduct evaluations
Operational Management
- Ensure all departments adhere to hotel standards and operational procedures
- Conduct regular inspections of guest rooms, public areas, and back-of-house facilities
- Implement quality control measures to maintain service excellence
- Coordinate interdepartmental communication for seamless guest experiences
Guest Relations & Service Excellence
- Oversee guest interactions to ensure a high standard of hospitality
- Address escalated guest concerns and implement effective resolutions
- Monitor feedback and develop initiatives to enhance guest satisfaction
Administrative & Compliance Duties
- Maintain operational records, reports, and inventory management
- Ensure compliance with hotel policies, safety regulations, and hygiene standards
- Support budgeting, cost control, and procurement processes
QUALIFICATIONS & REQUIREMENTS:
Experience: Previous hotel supervisory experience required
Technical Skills:
- Proficiency in hotel management systems
- Strong knowledge of front desk and housekeeping operations
Personal Attributes:
- Strong leadership and problem-solving abilities
- Professional demeanor with excellent communication skills
- Ability to work efficiently in a fast-paced environment
Job Type: Full-time
Pay: From $2,500.00 per month
Schedule:
- Weekend availability
Work Location: In person