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Hotel Supervisor

$ 2,500 - $ 2,500 / month

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Hotel Supervisor – Join Our Leadership Team

We are seeking a dedicated and experienced Hotel Supervisor to oversee daily operations, manage staff, and ensure exceptional guest experiences. The ideal candidate will have strong leadership skills, a background in hospitality, and the ability to maintain high service standards while driving operational efficiency.

Location: Mosque St, #8A, Singapore 059488

Salary: $2,500

Work Schedule: 6-day workweek, 8-hour shifts

Eligibility: Work pass available for Malaysian candidates

Stay-in required, accommodation provided

KEY RESPONSIBILITIES:

Staff Supervision & Development

  • Oversee front desk, housekeeping, and operational staff to ensure smooth hotel operations
  • Train and mentor employees on service standards and hotel procedures
  • Create work schedules and ensure optimal staffing levels
  • Monitor staff performance, provide coaching, and conduct evaluations

Operational Management

  • Ensure all departments adhere to hotel standards and operational procedures
  • Conduct regular inspections of guest rooms, public areas, and back-of-house facilities
  • Implement quality control measures to maintain service excellence
  • Coordinate interdepartmental communication for seamless guest experiences

Guest Relations & Service Excellence

  • Oversee guest interactions to ensure a high standard of hospitality
  • Address escalated guest concerns and implement effective resolutions
  • Monitor feedback and develop initiatives to enhance guest satisfaction

Administrative & Compliance Duties

  • Maintain operational records, reports, and inventory management
  • Ensure compliance with hotel policies, safety regulations, and hygiene standards
  • Support budgeting, cost control, and procurement processes

QUALIFICATIONS & REQUIREMENTS:

Experience: Previous hotel supervisory experience required

Technical Skills:

  • Proficiency in hotel management systems
  • Strong knowledge of front desk and housekeeping operations

Personal Attributes:

  • Strong leadership and problem-solving abilities
  • Professional demeanor with excellent communication skills
  • Ability to work efficiently in a fast-paced environment

Job Type: Full-time

Pay: From $2,500.00 per month

Schedule:

  • Weekend availability

Work Location: In person