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Service Ambassador

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JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Service AmbassadorWork Dynamics - Integrated Facilities ManagementHousekeeping / Logistics
  • Daily routine checks and maintenance of the following:
  • General office areas
  • Meeting rooms
  • Workstations
  • Mail collection
  • Cabinets
  • Toilets
  • Enforcement of clean desk policy
  • Management of office supplies:
  • Stationery
  • Copiers & printers
  • Confidential document box
  • VC/AV system
  • Telephone line and cables
  • Office keys
  • Management of bistro machine & supplies:
  • Coffee machine
  • Water dispenser
  • Cups & cutlery
  • Paper towels
  • Fridge
  • Pump servicing (sink)
  • Oversee and manage lockers arrangements and users’ lists;
  • Work closely with housekeeping to ensure proper workplace hygiene is observed (meeting spaces, work points, safety, power saving, etiquette, noise level); and
  • Lost & Found management.
  • Reception / Hospitality Services
  • Answer all incoming calls and handle inquiries whenever possible;
  • Provides prompt response to guest/clients request (no longer than 24hours);
  • Introduction of space and ushering of guests to their respective event spots
  • Monitoring visitor/space logbook;
  • Maintenance of key contact lists;
  • Ensure signages are constantly being updated;
  • Sorting and handing out mails; and
  • Constantly gather feedback from users to see how we can further improve our space offerings.
Provide elevated human experience to user for conference suite
  • Create a premium, welcoming and hospitable experience for conference suite Guest
  • Foster a sense of community and create happiness for their guest
  • Anticipate client needs through observation to create memorable experiences
  • Execute premium service standards and readiness to meet expectation
  • In-dept. knowledge of Wine, Spirts & Beverage
Sound like you? To apply, you need to be a:
  • Minimum 3 years proven work experience in a customer service capacity;
  • Able to work independently and as part of a team;
  • Ability to identify and track relevant community KPIs;
  • Proficient in Microsoft applications;
  • Customer service oriented with good verbal communication skills;
  • Attention to detail and a pleasant personality; and
  • Able to work overtime (OT) during event periods where required.
  • Other Requirements (good to have)
  • A first aid certificate;
  • Knowledge on HSSE, risk assessments;
  • Experience in security management; and
  • Experience in assisting to organize events
Location:On-site –SingaporeIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Service AmbassadorWork Dynamics - Integrated Facilities ManagementHousekeeping / Logistics
  • Daily routine checks and maintenance of the following:
  • General office areas
  • Meeting rooms
  • Workstations
  • Mail collection
  • Cabinets
  • Toilets
  • Enforcement of clean desk policy
  • Management of office supplies:
  • Stationery
  • Copiers & printers
  • Confidential document box
  • VC/AV system
  • Telephone line and cables
  • Office keys
  • Management of bistro machine & supplies:
  • Coffee machine
  • Water dispenser
  • Cups & cutlery
  • Paper towels
  • Fridge
  • Pump servicing (sink)
  • Oversee and manage lockers arrangements and users’ lists;
  • Work closely with housekeeping to ensure proper workplace hygiene is observed (meeting spaces, work points, safety, power saving, etiquette, noise level); and
  • Lost & Found management.
  • Reception / Hospitality Services
  • Answer all incoming calls and handle inquiries whenever possible;
  • Provides prompt response to guest/clients request (no longer than 24hours);
  • Introduction of space and ushering of guests to their respective event spots
  • Monitoring visitor/space logbook;
  • Maintenance of key contact lists;
  • Ensure signages are constantly being updated;
  • Sorting and handing out mails; and
  • Constantly gather feedback from users to see how we can further improve our space offerings.
Provide elevated human experience to user for conference suite
  • Create a premium, welcoming and hospitable experience for conference suite Guest
  • Foster a sense of community and create happiness for their guest
  • Anticipate client needs through observation to create memorable experiences
  • Execute premium service standards and readiness to meet expectation
  • In-dept. knowledge of Wine, Spirts & Beverage
Sound like you? To apply, you need to be a:
  • Minimum 3 years proven work experience in a customer service capacity;
  • Able to work independently and as part of a team;
  • Ability to identify and track relevant community KPIs;
  • Proficient in Microsoft applications;
  • Customer service oriented with good verbal communication skills;
  • Attention to detail and a pleasant personality; and
  • Able to work overtime (OT) during event periods where required.
  • Other Requirements (good to have)
  • A first aid certificate;
  • Knowledge on HSSE, risk assessments;
  • Experience in security management; and
  • Experience in assisting to organize events
Location:On-site –SingaporeIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.