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Service & Site Engineer

Salary undisclosed

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Job Responsibilities

  • Basic troubleshooting, installation, calibration, maintenance and repair on designated equipment
  • Completing Preventative Maintenance/calibration
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
  • Maintain daily communications with customers to ensure resolution and proper follow-up
  • Resolve customer service delivery issues
  • Identifying and participating in sales opportunities such as new contracts or contract renewals
  • Working as a member of the local team to provide efficient service delivery to all accounts within the assigned area

Qualifications & Requirements

  • Candidate should be Electrical/Electronic/Mechanical trained with qualifications from polytechnics or relevant institutions
  • Possess some basic IT skills
  • Possess minimum 3 years of experience in LED Displays
  • Experience in LED controller software
  • Experience in troubleshooting and responding to customer concerns
  • Should have basic level of computer skills including MS Word, PowerPoint, Excel and Outlook
Job Responsibilities

  • Basic troubleshooting, installation, calibration, maintenance and repair on designated equipment
  • Completing Preventative Maintenance/calibration
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
  • Maintain daily communications with customers to ensure resolution and proper follow-up
  • Resolve customer service delivery issues
  • Identifying and participating in sales opportunities such as new contracts or contract renewals
  • Working as a member of the local team to provide efficient service delivery to all accounts within the assigned area

Qualifications & Requirements

  • Candidate should be Electrical/Electronic/Mechanical trained with qualifications from polytechnics or relevant institutions
  • Possess some basic IT skills
  • Possess minimum 3 years of experience in LED Displays
  • Experience in LED controller software
  • Experience in troubleshooting and responding to customer concerns
  • Should have basic level of computer skills including MS Word, PowerPoint, Excel and Outlook