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- Design and Implementation: Develop and deploy robust IP telephony infrastructure, including Cisco Unified Communications Manager, Trader Voice (BT/IPC), Cisco Expressway services, Voice recording systems, and Mobile Voice services.
- Performance Optimization: Monitor and enhance voice system performance, capacity, and call quality to ensure high availability and an exceptional user experience.
- Documentation and Standards: Create and maintain comprehensive documentation for voice systems, including network diagrams, configurations, and standard operating procedures.
- Disaster Recovery: Implement and manage disaster recovery and business continuity plans to safeguard the voice infrastructure.
- Troubleshooting: Resolve complex voice-related issues efficiently and effectively.
- Extensive knowledge of Cisco Call Manager Configuration and Cisco Unity.
- Experience with trader voice platforms (BT ITS) and voice recording platforms.
- Strong understanding of TCP/IP, QoS, and VoIP protocols (SIP, H323, RTP, SRTP).
- Familiarity with SIP trunking and PSTN connectivity.
- Knowledge of voice security best practices and compliance requirements.
- Experience implementing QoS for voice traffic.
- Language Skills: Fluent spoken and written English; local language proficiency at B2 level is beneficial.
- Opportunity to Shape the Future: Contribute to the development of cutting-edge telecommunications infrastructure in Asia.
- Professional Growth: Enhance your skills and expertise in a fast-paced and innovative environment.
- Collaborative Culture: Work with a talented team of professionals dedicated to excellence.
- Competitive Benefits: Enjoy a comprehensive benefits package designed to support your career and personal well-being.
- Design and Implementation: Develop and deploy robust IP telephony infrastructure, including Cisco Unified Communications Manager, Trader Voice (BT/IPC), Cisco Expressway services, Voice recording systems, and Mobile Voice services.
- Performance Optimization: Monitor and enhance voice system performance, capacity, and call quality to ensure high availability and an exceptional user experience.
- Documentation and Standards: Create and maintain comprehensive documentation for voice systems, including network diagrams, configurations, and standard operating procedures.
- Disaster Recovery: Implement and manage disaster recovery and business continuity plans to safeguard the voice infrastructure.
- Troubleshooting: Resolve complex voice-related issues efficiently and effectively.
- Extensive knowledge of Cisco Call Manager Configuration and Cisco Unity.
- Experience with trader voice platforms (BT ITS) and voice recording platforms.
- Strong understanding of TCP/IP, QoS, and VoIP protocols (SIP, H323, RTP, SRTP).
- Familiarity with SIP trunking and PSTN connectivity.
- Knowledge of voice security best practices and compliance requirements.
- Experience implementing QoS for voice traffic.
- Language Skills: Fluent spoken and written English; local language proficiency at B2 level is beneficial.
- Opportunity to Shape the Future: Contribute to the development of cutting-edge telecommunications infrastructure in Asia.
- Professional Growth: Enhance your skills and expertise in a fast-paced and innovative environment.
- Collaborative Culture: Work with a talented team of professionals dedicated to excellence.
- Competitive Benefits: Enjoy a comprehensive benefits package designed to support your career and personal well-being.