Quality Control Specialist - APAC

Position Overview:

Vita Coco’s Quality Specialist (APAC) will be a key member of the Technical Team. The ideal candidate will support in achieving the company’s quality performance by executing the established goals on quality management:

• Monitoring continuous improvement strategies in all aspects of Vita Coco’s Quality Management by reviewing and tracking the management of quality control data from various sources
• Support new product launches in a technical capacity, ensuring compliance with Vita Coco’s standards and maintaining the production of high-quality products
• Maintain the supplier network quality and food safety operations, ensuring compliance with regulatory standards (US FDA/EU Regulations), third-party and customer audits
• Identify and execute quality improvement projects, including training and technical support, and perform regular communication with suppliers to report in non-conformances or quality issues

Day-to-day activities include but are not limited to: Analyzing and performing production testing; Reviewing lab results received from company-owned or independent labs; Monitoring product integrity; Shelf life testing and similar testing as well as providing reports on product quality to the senior management at large; Maintaining and supporting various quality data systems.

This role requires frequent travel to Vietnam and other countries in APAC

Principal Duties & Responsibilities:

• Working closely with the team to achieve quality efforts in APAC from supplier to market
• Manage and liaise with internal and external audits on our supplier network
• Partner with Operations & Technical team, and suppliers, to assist with any troubleshooting as required
• Review all aspects of quality data and provide different reporting and project tracking as requested
• Collect, analyze, and report on quality data, including lab results and product integrity tests
• Drive investigations and resolve product quality complaints and compliance issues, providing on-the-ground support and conducting necessary corrective actions
• Monitor compliance with regulatory and quality standards, participate in audits, and deliver training to suppliers on new products and quality procedures

Qualifications & Skills:

• Bachelor's Degree in Food Technology and/or Microbiology or a similar technical degree
• Clear and effective communicator. Able to confidently converse with different stakeholders around the region
• 2 to 5 years’ experience in quality management and/or R&D in food and beverage, with Aseptic tetra experience is a plus
• Statistical analysis skills preferred, using various Business Analytics tools such as PowerBI, Python or similar
• Understanding of project management and various project management tools
• Flexible to work extended hours to meet critical deadlines
• Available for international travel within APAC region

Key Attributes

• A great team player and self-starter
• Strong analytical skills and attention to detail
• Articulate well and strategically linking business issues, analytical results, and goals
• Understand the dynamics of an entrepreneurial high-growth business and effectively manages relationships
• Being action-oriented to get things done quickly and efficiently with limited resources
• Agile and easily adaptable in a dynamic environment
• High level of ethics and integrity

Position Overview:

Vita Coco’s Quality Specialist (APAC) will be a key member of the Technical Team. The ideal candidate will support in achieving the company’s quality performance by executing the established goals on quality management:

• Monitoring continuous improvement strategies in all aspects of Vita Coco’s Quality Management by reviewing and tracking the management of quality control data from various sources
• Support new product launches in a technical capacity, ensuring compliance with Vita Coco’s standards and maintaining the production of high-quality products
• Maintain the supplier network quality and food safety operations, ensuring compliance with regulatory standards (US FDA/EU Regulations), third-party and customer audits
• Identify and execute quality improvement projects, including training and technical support, and perform regular communication with suppliers to report in non-conformances or quality issues

Day-to-day activities include but are not limited to: Analyzing and performing production testing; Reviewing lab results received from company-owned or independent labs; Monitoring product integrity; Shelf life testing and similar testing as well as providing reports on product quality to the senior management at large; Maintaining and supporting various quality data systems.

This role requires frequent travel to Vietnam and other countries in APAC

Principal Duties & Responsibilities:

• Working closely with the team to achieve quality efforts in APAC from supplier to market
• Manage and liaise with internal and external audits on our supplier network
• Partner with Operations & Technical team, and suppliers, to assist with any troubleshooting as required
• Review all aspects of quality data and provide different reporting and project tracking as requested
• Collect, analyze, and report on quality data, including lab results and product integrity tests
• Drive investigations and resolve product quality complaints and compliance issues, providing on-the-ground support and conducting necessary corrective actions
• Monitor compliance with regulatory and quality standards, participate in audits, and deliver training to suppliers on new products and quality procedures

Qualifications & Skills:

• Bachelor's Degree in Food Technology and/or Microbiology or a similar technical degree
• Clear and effective communicator. Able to confidently converse with different stakeholders around the region
• 2 to 5 years’ experience in quality management and/or R&D in food and beverage, with Aseptic tetra experience is a plus
• Statistical analysis skills preferred, using various Business Analytics tools such as PowerBI, Python or similar
• Understanding of project management and various project management tools
• Flexible to work extended hours to meet critical deadlines
• Available for international travel within APAC region

Key Attributes

• A great team player and self-starter
• Strong analytical skills and attention to detail
• Articulate well and strategically linking business issues, analytical results, and goals
• Understand the dynamics of an entrepreneurial high-growth business and effectively manages relationships
• Being action-oriented to get things done quickly and efficiently with limited resources
• Agile and easily adaptable in a dynamic environment
• High level of ethics and integrity