Operations Assistant [Logistic / Freight Forwarding / International Trade Experience] [1028]
- Internship, onsite
- The Supreme Hr Advisory Pte. Ltd.
- Islandwide, Singapore
- Salary: $2800 - $3200
- Working Days : Mon - Fri
- Working hours: 9am - 6pm
- Location: Woodlands (near Woodlands MRT)
Client is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide).
The company has 3 offices where all operations and coordination are handled by each region:
Americas Office: Located in Chile
Asia Pacific Office: Located in Singapore
Europe, Middle East & Africa: Located in Netherlands
This position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.
Requirements:
- Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 2-3 years of experience in logistics, freight forwarding, or customs operations.
- Familiarity with Importer of Record (IOR) / Exporter of Record (EOR) process and international trade regulations is a plus.
- Understanding of customs documentation and import/export regulations.
- Knowledge of APAC trade regulations is an advantage
Responsibilities
1. OPERATIONAL SUPPORT:
- Assist in coordinating and managing the end-to-end Importer of Record (IOR) / Exporter of Record (EOR) process for global shipments.
- Liaise with customers, freight forwarders, and customs authorities to ensure smooth clearance and timely delivery of goods.
- Verify shipping documents, including invoices, packing lists, and certificates of origin, to ensure accuracy and compliance
2. DOCUMENTATION MANAGEMENT:
- Maintain accurate and organized records of all shipments, customs entries, and compliance-related documentation
- Assist in preparing necessary documents for import/export compliance , including import licenses, permits, and declarations.
3. CUSTOMER COMMUNICATION:
- Act as a point of contact for customers, providing timely updates on shipment status and addressing inquiries.
- Collaborate with customers to gather required information and ensure
compliance with local regulations.
4. REGULATORY COMPLIANCE:
- Stay updated on customs regulations and trade policies in various countries.
- Ensure all shipments comply with relevant import/export laws and guidelines.
5. PROBLEM RESOLUTION:
- Identify and resolve operational issues, such as shipment delays, missing
documents, or customs holds. - Escalate critical issues to the operations manager or relevant teams as needed
6. REPORTING:
- Assist in preparing regular reports on shipment status, compliance metrics, and operational performance.
- Analyze data to identify trends and recommend process improvements.
Leong Jia Qi Reg No. : R24124746
The Supreme HR Advisory Pte Ltd EA No. : 14C7279
- Salary: $2800 - $3200
- Working Days : Mon - Fri
- Working hours: 9am - 6pm
- Location: Woodlands (near Woodlands MRT)
Client is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide).
The company has 3 offices where all operations and coordination are handled by each region:
Americas Office: Located in Chile
Asia Pacific Office: Located in Singapore
Europe, Middle East & Africa: Located in Netherlands
This position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.
Requirements:
- Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 2-3 years of experience in logistics, freight forwarding, or customs operations.
- Familiarity with Importer of Record (IOR) / Exporter of Record (EOR) process and international trade regulations is a plus.
- Understanding of customs documentation and import/export regulations.
- Knowledge of APAC trade regulations is an advantage
Responsibilities
1. OPERATIONAL SUPPORT:
- Assist in coordinating and managing the end-to-end Importer of Record (IOR) / Exporter of Record (EOR) process for global shipments.
- Liaise with customers, freight forwarders, and customs authorities to ensure smooth clearance and timely delivery of goods.
- Verify shipping documents, including invoices, packing lists, and certificates of origin, to ensure accuracy and compliance
2. DOCUMENTATION MANAGEMENT:
- Maintain accurate and organized records of all shipments, customs entries, and compliance-related documentation
- Assist in preparing necessary documents for import/export compliance , including import licenses, permits, and declarations.
3. CUSTOMER COMMUNICATION:
- Act as a point of contact for customers, providing timely updates on shipment status and addressing inquiries.
- Collaborate with customers to gather required information and ensure
compliance with local regulations.
4. REGULATORY COMPLIANCE:
- Stay updated on customs regulations and trade policies in various countries.
- Ensure all shipments comply with relevant import/export laws and guidelines.
5. PROBLEM RESOLUTION:
- Identify and resolve operational issues, such as shipment delays, missing
documents, or customs holds. - Escalate critical issues to the operations manager or relevant teams as needed
6. REPORTING:
- Assist in preparing regular reports on shipment status, compliance metrics, and operational performance.
- Analyze data to identify trends and recommend process improvements.
Leong Jia Qi Reg No. : R24124746
The Supreme HR Advisory Pte Ltd EA No. : 14C7279