SBC CPA is a professional tax and financial advisory, and Chartered Public Accounting Firm, operating in Hong Kong, Mainland China, Singapore, and Overseas. Founded in 1995, SBC CPA has numerous service points in major cities and business districts with a total service area of over 150,000 sq. ft. and a professional team of over 400 staff. Serving more than 400,000 clients, SBC CPA is a trusted and reputable service provider for Hong Kong, Mainland China, and overseas clients.
This is a full-time, on-site role located in Singapore for a Customer Service Executive. The Customer Service Executive will be responsible for handling customer inquiries, providing support, managing customer accounts, ensuring high levels of customer satisfaction, and maintaining positive customer relationships. Daily tasks include addressing customer issues, resolving complaints, and providing detailed information about our services and processes.
- Interpersonal Skills and Customer Service skills
- Experience in Customer Satisfaction and Customer Support
- Knowledge of Customer Service Management practices
- Effective communication and problem-solving skills
- Ability to work in a team and independently
- Bachelor's degree in Business Administration, Communications, or related field is preferred
- Proficiency in multiple languages is a plus
SBC CPA is a professional tax and financial advisory, and Chartered Public Accounting Firm, operating in Hong Kong, Mainland China, Singapore, and Overseas. Founded in 1995, SBC CPA has numerous service points in major cities and business districts with a total service area of over 150,000 sq. ft. and a professional team of over 400 staff. Serving more than 400,000 clients, SBC CPA is a trusted and reputable service provider for Hong Kong, Mainland China, and overseas clients.
This is a full-time, on-site role located in Singapore for a Customer Service Executive. The Customer Service Executive will be responsible for handling customer inquiries, providing support, managing customer accounts, ensuring high levels of customer satisfaction, and maintaining positive customer relationships. Daily tasks include addressing customer issues, resolving complaints, and providing detailed information about our services and processes.
- Interpersonal Skills and Customer Service skills
- Experience in Customer Satisfaction and Customer Support
- Knowledge of Customer Service Management practices
- Effective communication and problem-solving skills
- Ability to work in a team and independently
- Bachelor's degree in Business Administration, Communications, or related field is preferred
- Proficiency in multiple languages is a plus