Customer Service Officer

Job Description:

• Professionally handle customer calls with courtesy
• Assist customers with appointment scheduling and medication registration via electronic systems
• Support the sales of health packages and related productsProvide warm customer service and build strong client relationships
• Willing to work on weekends and rotating shifts (2 days off per week)

• 礼貌接听顾客电话，提供专业服务
• 通过电子系统协助顾客预约看诊及登记配药
• 协助销售健康配套及相关产品
• 热情接待顾客，维护良好的客户关系
• 接受周末工作及轮班安排（每周休息2天）

What We Offer:

1. Base salary (minimum SGD 2000) + attractive commission + performance bonus
2. Annual leave of 10 days or more
3. Provided work uniform
4. Basic skills training provided
5. Supportive and high-quality work environment

1. 底薪（至少2000新元）+ 丰厚佣金 + 绩效奖金
2. 年假10天以上
3. 提供工作制服
4. 基础技能培训
5. 优质的工作环境

Requirements:

• Service-oriented, confident, and a team player
• Excellent communication skills
• Ability to proactively handle unexpected situations
• Capable of multitasking in a fast-paced environment
• Internal training provided for candidates with no prior experience

• 具备服务意识，自信且具有团队精神
• 良好的沟通能力
• 能灵活应对突发情况
• 具备多任务处理能力，适应快节奏工作环境
• 无经验者可提供内部培训

Preferred Skills:

• Customer Service
• Telephone Support
• Communication Skill

• 电话客服
• 查询与请求处理
• 前台服务

Please note that only shortlisted candidates will be contacted. We appreciate your understanding

Job Description:

• Professionally handle customer calls with courtesy
• Assist customers with appointment scheduling and medication registration via electronic systems
• Support the sales of health packages and related productsProvide warm customer service and build strong client relationships
• Willing to work on weekends and rotating shifts (2 days off per week)

• 礼貌接听顾客电话，提供专业服务
• 通过电子系统协助顾客预约看诊及登记配药
• 协助销售健康配套及相关产品
• 热情接待顾客，维护良好的客户关系
• 接受周末工作及轮班安排（每周休息2天）

What We Offer:

1. Base salary (minimum SGD 2000) + attractive commission + performance bonus
2. Annual leave of 10 days or more
3. Provided work uniform
4. Basic skills training provided
5. Supportive and high-quality work environment

1. 底薪（至少2000新元）+ 丰厚佣金 + 绩效奖金
2. 年假10天以上
3. 提供工作制服
4. 基础技能培训
5. 优质的工作环境

Requirements:

• Service-oriented, confident, and a team player
• Excellent communication skills
• Ability to proactively handle unexpected situations
• Capable of multitasking in a fast-paced environment
• Internal training provided for candidates with no prior experience

• 具备服务意识，自信且具有团队精神
• 良好的沟通能力
• 能灵活应对突发情况
• 具备多任务处理能力，适应快节奏工作环境
• 无经验者可提供内部培训

Preferred Skills:

• Customer Service
• Telephone Support
• Communication Skill

• 电话客服
• 查询与请求处理
• 前台服务

Please note that only shortlisted candidates will be contacted. We appreciate your understanding