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Service Crew
$ 2,800 - $ 3,500 / month
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We are a modern restaurant looking for a friendly and proactive Service Crew to join our team! If you genuinely enjoy working with people, have the confidence and some experience, and a passion for providing excellent customer service, then we’d like to hear from you!
Our Service Crew will contribute to daily service as one of our Front-of-House staff, and ensure compliance with safety/sanitation regulations. The perfect candidate is an excellent team player, reliable, empathetic and handles difficult situations respectfully.
Salary: S$ 2,800 - $3,500 depending on work experience
Benefits:
- 5 Days Work Week
- Staff Meals Provided
- Birthday Benefits
Responsibilities:
- Ensure that an impeccable customer experience for guests is maintained
- Manage guests’ expectations and attending to complaints, ensuring that service recovery takes precedence over most considerations
- Assist the Supervisors and Restaurant Manager to ensure that all Front of House team members are well-versed in company’s SOPs, and knowledge of the restaurant’s brand positioning
- Participate in proper communication between Front of House and Back of House operations teams
- To maintain a healthy work environment for all team members and assist to resolve any issues between team members
- Using the POS and reservations software systems
- Execution of delivery orders
- Assist the Events team with the operations of client events held at the restaurant including Weddings and Corporate Events
- Assist in building a database of regular clients and providing them with efficient and professional customer service
Requirements:
- Preferably 1-2 years of F&B and hospitality experience
- Positive mindset and approachable demeanour
- Natural people skills
- A desire to deliver an experience beyond guests’ expectations
- Excellent communication skills, both written and verbal
- Confidence with learning and handling POS systems
- Great time management and problem-solving skills
- Ability to stay calm, organised, and efficient under pressure
- Has great initiative and team leadership skills
Job Type: Full-time
Pay: $2,800.00 - $3,500.00 per month
Benefits:
- Food provided
Schedule:
- Day shift
- Holidays
- Weekend availability
Work Location: In person