Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Survey Experience Supervisor (CLFS - Outbound - Contingency)

Salary undisclosed
Checking job availability...
Original
Simplified
  • Support Project Manager in attaining holistic objectives of the assigned surveys.
  • Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.
  • Ensuring the team attains their daily Key Performance Indicators (KPIs).
  • To be the subject matter expert for assigned surveys.
  • Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.
  • Ensure survey data are accurately keyed into the system via audits.
  • Handle escalations/complaints cases via service recovery calls.
  • Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future
preventive measures.
  • Conduct field visits with junior team members for survey collection.
  • Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.
  • Continuous improvement in standards and quality of the team via coaching efforts.
  • Goals setting and conducting year-end appraisals.
  • Any other ad-hoc duties as assigned.

Requirements:

  • Minimum Diploma or equivalent.
  • Equipped with work experience in survey operations, sales, or customer service role.
  • Possessed at least 2-3 years’ experience in supervisory position.
  • Those without the academic qualifications will be considered with relevant work experience.
  • Applicants with call center background, direct sales and customer fronting will be advantageous.
  • Able to handle escalations and complaints proficiently to de-escalate these cases.
  • Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.
  • Able to communicate effectively with internal and external stakeholders.
  • Selected applicants are required to complete a training course and passed the assessment test before
being deployed to operations.
  • Only Singaporeans may apply.


PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1989461 (Suzana Binte Slemat)
GOREF: 10247