Support the Human Resource Manager in ensuring the efficient operation of HR functions while delivering quality service to both internal and external stakeholders. With a strong focus on recruitment, this role also oversees payroll administration, employee engagement, training coordination, and HR compliance. The incumbent should be meticulous, detail-oriented, highly organized, and proactive, with the ability to maintain accurate HR records, ensure compliance, and drive employee engagement initiatives. As a key team player, this individual must collaborate effectively to support HR objectives and organizational goals.
JOB RESPONSIBILITIES
HR Core
- Ensure all HR matters are in compliance with relevant laws & regulations.
- Ensure HR policies are properly documented, communicated, and consistently applied.
- Provide and process HR information requests.
- Participate in projects, committees that is being assigned by the Human Resource Manager.
Recruitment & Onboarding
- Assist in end-to-end recruitment cycle, ensuring accurate documentation and tracking of candidates.
- Ensure thorough screening of resumes, MSF security screening, pre-employment medical screening, reference checks, and onboarding paperwork.
- Coordinate and assist in conducting the on-boarding process.
- Participate and support in recruitment strategy efforts such as career fairs etc.
- Track and update the various recruitment statistics reports on a regular basis.
- Maintain and administer end-to-end process for Assistant Manager below level staffing records, manpower planning data transfers and exit.
- Administer and track the application of the various work passes for foreign staff.
- Administer employees who are on secondments or any other employment schemes.
HR Administration & Payroll
- Maintain error-free HR records (contracts, attendance, performance appraisals, training).
- To update and maintain the HRIS which includes Assistant Manager below employee data and leaves administration.
- To assist and ensure accuracy in payroll data by consolidating leave records, claims and allowance.
- To update and track the various grants and/ or funding.
- Handle work pass applications, renewals, and cancellations, ensuring timely submission and compliance.
Employee Engagement, Health & Wellbeing
- Support the HR Manager in organizing staff engagement, employee health and well-being programmes in the workplace and tracking participation metrics.
- Implement employee health and well-being programmes in the workplace.
- Handle general staff queries with accuracy and confidentiality.
- Support the HR Manager in grievance handling and disciplinary cases, ensuring proper documentation.
- Maintain up-to-date and error-free records of staff benefits (insurance, medical, well-being initiatives).
- Conduct exit interviews, ensuring detailed documentation for retention analysis.
- Ensure internal HR communications are accurate, timely, and well-structured.
Performance Management
- Coordinate performance appraisal cycles, ensuring timely submissions and proper documentation.
- Coordinate and assist in conducting training on the Performance Management System, ensuring employees and managers understand the process and expectations.
Reporting/ Compliance
- Generate HR reports with a high degree of accuracy (turnover, recruitment, training, and staff demographics).
- Update and submit the various reports eg. MSF monthly/ quarterly/ yearly report, Headcount, Training etc.
- Manage and handle statutory reporting, submission of claims, grants and funding.
- Assist and support in corporate governance, audits relating to HR and ensuring compliance and proper documentation.
- Assist the HR Manager in policy reviews and audits, ensuring strict compliance.
- Maintain precise HR documentation for governance, audits, and licensing compliance.
- Participate in manpower and any other related surveys.
- Update and maintain Assistant Manager below level personnel files.
- Write minutes when necessary.
- Provide administrative support to the Human Resource Manager.
- To report to and provide regular feedback to the Human Resource Manager of Boys’ Town.
- To coach and guide junior staff, interns and temp staff.
- To do presentation when necessary.
- To conduct training when necessary.
Organizational
- To participate actively in all fundraising activities as well as any other commitments that Boys’ Town undertakes.
- To work in close collaboration with other staff, department and components of Boys’ Town.
- The Executive Director and or his/her representative may assign you any other duties that are within reason for the operational needs of Boys’ Town.
Job Requirements
- Minimum Diploma in Human Resource Management or equivalent.
- At least 1-3 years HR experience with at least 1 years of recruitment experience, preferably in a non-profit or social service sector.
- Proficiency in HRIS system, payroll support, and recruitment coordination.
- Proficiency in Microsoft Outlook, Excel, Word, PowerPoint.
- Strong attention to detail, accuracy, and confidentiality in HR processes.
- Good knowledge in Singapore employment laws and HR compliance.
- Good in record keeping (filing/documentation etc.).
- Good interpersonal and communication skills.
- Good initiative and able to work independently.
- Good team player.
- Ability to work fast and handle pressure well.
- Passion for social causes and ability to work in a mission-driven environment.