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- Handle tax enquiries and review assessments
- To assist taxpayers and employers in fulfilling their tax obligation and reduce frontline contacts
- To clarify tax treatment/rationale behind tax policies and resolve tax issues
- To clarify and review basis of objections and appeal to assessments
- To adhere to the standard operating procedures and minimum service standards defined by IRAS.
- To promote self-help by nudging taxpayers and employers to use the e-digital Services.
- To escalate issues promptly for efficient and effective resolution.
- Any other ad-hoc duties assigned by supervisor.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R22108443 (Lim Ke Xin Michelle)