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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Care Officer

$ 2,500 - $ 3,000 / month
Checking job availability...
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Position: Customer Care Officer

Location: Toa Payoh

Salary: Up to $3000 + KPI Bonus (5% of per annum salary subject to the performance rating)

Job Duties:

Call & Service Activity Management

  • Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
  • Determine the routing of the customer call depending on the customer’s request and contract obligations
  • Create service work orders if necessary
  • Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
  • Order spare parts if required and dispatch to FSEs/ customers
  • Plan & coordinate the Preventive Maintenance schedule with customers & FSE.
  • Escalate to CS Delivery Manager for non-compliance.
  • Inform Customers about the status of their call and make detailed appointments
  • Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

  • Prepare service opportunities in SFDC
  • Prepare services and spare parts quotations to customer following the Quotation Process.
  • Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
  • Send the approved T&M quote to the customer
  • Follow up with customers on open quotations
  • Process Customer Purchase Orders for services and spare parts.
  • Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

  • Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
  • Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

  • Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
  • Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
  • Coordinate warehouse activities (if applicable)
  • Follow up hold procedure in case of hazard situations
  • Report Defective on Arrival (DEFOA) following DEFOA process
  • Comply with export control regulation

Job Requirements

  • Experience in Sales Operations or Customer Services
  • Proactive and with good communication skills
  • Knowledge of Microsoft office tools (especially Excel & Word) required
  • Knowledge of ServiceMax and SAP is a plus


PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1435126 (Aw Yu Chen)
GOREF: 9701