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Duration: 12 months contract
Working hours: Monday – Friday (8.30AM to 6.00PM / 9.00AM to 6.30PM)
Working locations: Central.
Salary up to $11250
Responsibilities:
- Administering O365 and Exchange hybrid environments, supporting 40,000+ users with their requests and problems related to these infrastructures.
- Identifying process gaps, performing process improvements and alignments to ensure flawless execution and flow.
- Implementing automated jobs through PowerShell scripting to address process gaps, following proper change management procedures.
- Configuring end-user Microsoft Exchange suite elements such as distribution lists, shared mailboxes, meeting room mailboxes, OneDrive, and transport rules.
- Administering and managing OneDrive,SharePoint, MS Teams, Microsoft Voice, and Microsoft Recording.
- Troubleshooting issues on email gateways(EOP, TrendMicro).
Requirement:
- Hands-on operational experience in messaging and collaboration, specifically Exchange hybrid, with skills in MS Teams/Skype for Business with enterprise voice.
- Experience with email gateways (EOP, TrendMicro, IronPort, etc.).
- Experience and knowledge in process improvements using scripting techniques.
- Proven experience as an L3 escalation engineer for operational issues and problems.
- Hands-on operational experience in troubleshooting messaging and O365 environments with PowerShell scripting knowledge.
- Scripting and automation experience in PowerShell, Python, and Graph API to automate business processes.
- Understanding of Microsoft 365 services (Azure, Exchange, O365, etc.).
- Experience with Azure Active Directory (AD) groups and Microsoft (M365) groups.
- Experience using ticketing systems like HPSM, Infinity, or JIRA.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394