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Onsite Maintenance Technician

Salary undisclosed

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Long Description:

Required Skills:
  • Provide onsite support for visitors and executive level events
  • Communicate effectively with clients to identify needs and evaluate solutions
  • Ability to support and communicate with executive level clients (and higher)
  • Perform daily inspection and regular maintenance of hardware and software for internal platform
  • Execute regular preventative maintenance on all hardware
  • Diagnose network problems impacting one or many internal platform applications
  • Utilize remote access Mac, Linux, and Windows systems to control internal platform (via SSH, VNC; be able to navigate file systems on remote machines)
  • Work with Client Engineers to troubleshoot difficult internal problems
  • Adept in creating Technical Documentation
  • Ability to meet and exceed service deadlines

Preferred Skills:
  • Bachelor’s degree and equivalent work experience
  • Comfortable working with mobile device OS
  • Experience working in video conferencing, video production, or post production
  • Experience with G-Suite, Google Meet, Microsoft Teams, Zoom, and WebEx
  • Knowledgeable with computer terminals and commands
  • Experience with Google Workspace administration
  • Excellent soft skill and readiness to demonstrate technology to high profile customers
  • Experience with video displays and content management systems