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Customer Resolution Specialist (Banking Industry) #JYS

$ 5,000 - $ 6,500 / month

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  • Manage and record customer feedback and complaints.
  • Coordinate investigations and ensure timely reports.
  • Analyze reports and recommend service improvements.
  • Handle disputes and coordinate service recovery actions.
  • Prepare reports and suggest process enhancements.

Requirements:

  • Minimum Degree in Business Management with at least 3-5 years of relevant working experience in customer-facing roles.
  • Proficient in MS Office.
  • Prior working experience in finance industry will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

  • Manage and record customer feedback and complaints.
  • Coordinate investigations and ensure timely reports.
  • Analyze reports and recommend service improvements.
  • Handle disputes and coordinate service recovery actions.
  • Prepare reports and suggest process enhancements.

Requirements:

  • Minimum Degree in Business Management with at least 3-5 years of relevant working experience in customer-facing roles.
  • Proficient in MS Office.
  • Prior working experience in finance industry will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.