Customer Resolution Specialist (Banking Industry) #JYS
$ 5,000 - $ 6,500 / month
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- Manage and record customer feedback and complaints.
- Coordinate investigations and ensure timely reports.
- Analyze reports and recommend service improvements.
- Handle disputes and coordinate service recovery actions.
- Prepare reports and suggest process enhancements.
Requirements:
- Minimum Degree in Business Management with at least 3-5 years of relevant working experience in customer-facing roles.
- Proficient in MS Office.
- Prior working experience in finance industry will be an advantage.
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [email protected]
EA License No: 99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
- Manage and record customer feedback and complaints.
- Coordinate investigations and ensure timely reports.
- Analyze reports and recommend service improvements.
- Handle disputes and coordinate service recovery actions.
- Prepare reports and suggest process enhancements.
Requirements:
- Minimum Degree in Business Management with at least 3-5 years of relevant working experience in customer-facing roles.
- Proficient in MS Office.
- Prior working experience in finance industry will be an advantage.
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [email protected]
EA License No: 99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.