IT Executive
The IT Executive duties and responsibilities are as follows:
· Responsible for logging calls and ensure all calls contain clear problem description, resolution and all activities carried out during resolution of the problems with the customers.
· Conduct remote troubleshooting.
· Provide on-site support if remote resolution fails.
· Setup desktop, laptop, copier, printers and other peripherals.
· Setup and test network.
· Performs general preventative maintenance tasks on IT equipment.
· Manage IT inventory.
The IT Executive duties and responsibilities are as follows:
· Responsible for logging calls and ensure all calls contain clear problem description, resolution and all activities carried out during resolution of the problems with the customers.
· Conduct remote troubleshooting.
· Provide on-site support if remote resolution fails.
· Setup desktop, laptop, copier, printers and other peripherals.
· Setup and test network.
· Performs general preventative maintenance tasks on IT equipment.
· Manage IT inventory.