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Front-office Application Support - Leading Investment Bank

$ 10,000 - $ 15,000 / month

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Our client, a Leading Investment Bank, is looking for Front-Office Application Support. The successful candidate will provide technical expertise and operational support for critical trading platforms and front-office applications.

Key Responsibilities

  • Provide hands-on support for front-office trading applications, ensuring availability, reliability, and optimal performance.
  • Identify, analyze, and resolve technical issues in a timely manner while adhering to incident management processes.
  • Work closely with traders, sales teams, and other front-office stakeholders to address application-related queries and issues.
  • Conduct post-incident reviews and implement solutions to prevent the recurrence of issues.
  • Utilize monitoring tools to proactively detect and address potential system issues.
  • Support the deployment of application upgrades and enhancements, ensuring minimal disruption to business operations.
  • Maintain accurate documentation for systems, workflows, and incident resolutions.
  • Ensure that applications operate within regulatory guidelines and standards.

Key Qualification

  • Strong knowledge of Linux/Unix systems and scripting (Shell, Python, etc.).
  • Proficiency in database management and SQL queries.
  • Familiarity with network protocols and application monitoring tools (e.g., AppDynamics, Splunk).
  • Understanding of front-office trading systems and workflows (e.g., Equities, Fixed Income, FX).
  • Experience working with Order Management Systems (OMS) or Risk Management platforms.
  • Excellent communication skills to interact with non-technical users and technical teams.
  • Strong analytical and problem-solving abilities.
  • Ability to manage high-pressure situations and meet strict deadlines.
  • Previous experience in a similar application support role within an investment banking or financial services environment.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ (EA Registration number: Reg No: R23112483)

Our client, a Leading Investment Bank, is looking for Front-Office Application Support. The successful candidate will provide technical expertise and operational support for critical trading platforms and front-office applications.

Key Responsibilities

  • Provide hands-on support for front-office trading applications, ensuring availability, reliability, and optimal performance.
  • Identify, analyze, and resolve technical issues in a timely manner while adhering to incident management processes.
  • Work closely with traders, sales teams, and other front-office stakeholders to address application-related queries and issues.
  • Conduct post-incident reviews and implement solutions to prevent the recurrence of issues.
  • Utilize monitoring tools to proactively detect and address potential system issues.
  • Support the deployment of application upgrades and enhancements, ensuring minimal disruption to business operations.
  • Maintain accurate documentation for systems, workflows, and incident resolutions.
  • Ensure that applications operate within regulatory guidelines and standards.

Key Qualification

  • Strong knowledge of Linux/Unix systems and scripting (Shell, Python, etc.).
  • Proficiency in database management and SQL queries.
  • Familiarity with network protocols and application monitoring tools (e.g., AppDynamics, Splunk).
  • Understanding of front-office trading systems and workflows (e.g., Equities, Fixed Income, FX).
  • Experience working with Order Management Systems (OMS) or Risk Management platforms.
  • Excellent communication skills to interact with non-technical users and technical teams.
  • Strong analytical and problem-solving abilities.
  • Ability to manage high-pressure situations and meet strict deadlines.
  • Previous experience in a similar application support role within an investment banking or financial services environment.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ (EA Registration number: Reg No: R23112483)