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Call Center & Admin Agent (Contract)

$ 2,500 - $ 2,800 / month

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What you'll do

  • Actively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process
  • Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins
  • Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund
  • Verify submitted documents and maintain accurate record of Driver database
  • Any other tasks assigned by the Manager

What we seek

  • Energetic, driven, passionate, proactive, and attentive to details
  • Excellent communication and interpersonal skills
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
  • Must be able to commit minimum 6 months

What you'll do

  • Actively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process
  • Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins
  • Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund
  • Verify submitted documents and maintain accurate record of Driver database
  • Any other tasks assigned by the Manager

What we seek

  • Energetic, driven, passionate, proactive, and attentive to details
  • Excellent communication and interpersonal skills
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
  • Must be able to commit minimum 6 months