
System Manager (Lead a team of System & Application Support Engineers)
$ 4,500 - $ 6,500 / month
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We are looking for an experienced System Manager to lead a team of System & Application Support Engineers.
Below is the JD:
Key Responsibilities:
- Lead, manage, mentor and motivate a team size of at least 5 level 2 system and application support engineers
- Manage antivirus definition and security patches, OS, software and firmware upgrades in the system
- Manage SSL certificate renewal of all certificates used in the system
- Manage and troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
- Manage monthly system preventive management checks and reporting
Technical Knowledge:
- Windows Server 2019 and above
- Windows 10 and above
- Windows AD, user administration, management of GPO policies
- Windows CA and SSL certificates renewal
- Windows WSUS offline, WSUS manual catalogue import for windows security patch management
- Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
- VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
- Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
- Network knowledge and concepts such as network subnetting, network routing (static routing, dynamic routing such as OSPF), NAT, firewall policies, network traffic, site-to-site VPN tunnels
- Concepts of SSL certificates such as certificate, keys and cryptographic ciphers
Qualification:
- Bachelor’s degree in Engineering or IT related field
- At least 3 to 4 years of experience in IT System Operation & Maintenance (O&M) role with strong knowledge of maintenance best practices.
- Understood and practice ITIL framework
- Proficient in both written and spoken English
- Good team player and excellent leadership and team management skills
- Strong problem solving and decision making abilities
We are looking for an experienced System Manager to lead a team of System & Application Support Engineers.
Below is the JD:
Key Responsibilities:
- Lead, manage, mentor and motivate a team size of at least 5 level 2 system and application support engineers
- Manage antivirus definition and security patches, OS, software and firmware upgrades in the system
- Manage SSL certificate renewal of all certificates used in the system
- Manage and troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
- Manage monthly system preventive management checks and reporting
Technical Knowledge:
- Windows Server 2019 and above
- Windows 10 and above
- Windows AD, user administration, management of GPO policies
- Windows CA and SSL certificates renewal
- Windows WSUS offline, WSUS manual catalogue import for windows security patch management
- Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
- VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
- Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
- Network knowledge and concepts such as network subnetting, network routing (static routing, dynamic routing such as OSPF), NAT, firewall policies, network traffic, site-to-site VPN tunnels
- Concepts of SSL certificates such as certificate, keys and cryptographic ciphers
Qualification:
- Bachelor’s degree in Engineering or IT related field
- At least 3 to 4 years of experience in IT System Operation & Maintenance (O&M) role with strong knowledge of maintenance best practices.
- Understood and practice ITIL framework
- Proficient in both written and spoken English
- Good team player and excellent leadership and team management skills
- Strong problem solving and decision making abilities