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System Manager (Lead a team of System & Application Support Engineers)

$ 4,500 - $ 6,500 / month

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We are looking for an experienced System Manager to lead a team of System & Application Support Engineers.

Below is the JD:

Key Responsibilities:

  1. Lead, manage, mentor and motivate a team size of at least 5 level 2 system and application support engineers
  2. Manage antivirus definition and security patches, OS, software and firmware upgrades in the system
  3. Manage SSL certificate renewal of all certificates used in the system
  4. Manage and troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
  5. Manage monthly system preventive management checks and reporting

Technical Knowledge:

  • Windows Server 2019 and above
  • Windows 10 and above
  • Windows AD, user administration, management of GPO policies
  • Windows CA and SSL certificates renewal
  • Windows WSUS offline, WSUS manual catalogue import for windows security patch management
  • Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
  • VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
  • Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
  • Network knowledge and concepts such as network subnetting, network routing (static routing, dynamic routing such as OSPF), NAT, firewall policies, network traffic, site-to-site VPN tunnels
  • Concepts of SSL certificates such as certificate, keys and cryptographic ciphers

Qualification:

  1. Bachelor’s degree in Engineering or IT related field
  2. At least 3 to 4 years of experience in IT System Operation & Maintenance (O&M) role with strong knowledge of maintenance best practices.
  3. Understood and practice ITIL framework
  4. Proficient in both written and spoken English
  5. Good team player and excellent leadership and team management skills
  6. Strong problem solving and decision making abilities

We are looking for an experienced System Manager to lead a team of System & Application Support Engineers.

Below is the JD:

Key Responsibilities:

  1. Lead, manage, mentor and motivate a team size of at least 5 level 2 system and application support engineers
  2. Manage antivirus definition and security patches, OS, software and firmware upgrades in the system
  3. Manage SSL certificate renewal of all certificates used in the system
  4. Manage and troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
  5. Manage monthly system preventive management checks and reporting

Technical Knowledge:

  • Windows Server 2019 and above
  • Windows 10 and above
  • Windows AD, user administration, management of GPO policies
  • Windows CA and SSL certificates renewal
  • Windows WSUS offline, WSUS manual catalogue import for windows security patch management
  • Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
  • VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
  • Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
  • Network knowledge and concepts such as network subnetting, network routing (static routing, dynamic routing such as OSPF), NAT, firewall policies, network traffic, site-to-site VPN tunnels
  • Concepts of SSL certificates such as certificate, keys and cryptographic ciphers

Qualification:

  1. Bachelor’s degree in Engineering or IT related field
  2. At least 3 to 4 years of experience in IT System Operation & Maintenance (O&M) role with strong knowledge of maintenance best practices.
  3. Understood and practice ITIL framework
  4. Proficient in both written and spoken English
  5. Good team player and excellent leadership and team management skills
  6. Strong problem solving and decision making abilities