Key Accounts Executive
About the role
As a Key Accounts Executive at Rental Hygiene Services Private Limited, you will be responsible for managing and growing relationships with our most important clients while actively seeking new business opportunities.
This role involves servicing key accounts, identifying upselling and cross-selling opportunities, and pursuing new prospects to expand the company's customer base.
You will work closely with internal teams to deliver tailored solutions and ensure the success and satisfaction of both new and existing customers.
What you'll be doing
- Serve as the primary point of contact for key accounts, providing exceptional customer service and support.
- Develop and maintain strong, long-lasting relationships with key decision-makers at client organizations.
- Proactively identify opportunities to upsell and cross-sell additional products and services to key accounts.
- Monitor and report on the performance of key accounts, ensuring they are meeting agreed-upon targets and objectives.
- Provide regular updates to the management team on the status of key accounts.
- Identify and pursue new business opportunities through prospecting, networking, and market research to bring in new clients.
- Develop and execute strategies for customer acquisition, targeting key market segments and generating leads.
- Generate and qualify new leads through cold calling, email outreach, and attending industry events or trade shows.
- Build and maintain a pipeline of new business opportunities, ensuring consistent growth in new accounts.
- Create and deliver tailored sales presentations and proposals to new prospects, demonstrating the value of the company's products and services.
- Collaborate with internal teams, including product and customer service, to ensure smooth onboarding and a positive experience for new customers.
What we're looking for
- Minimum 2-3 years of experience in an account management or key accounts role
- Strong relationship-building and interpersonal skills, with the ability to effectively communicate with clients
- Proven track record of successfully managing and growing key accounts
- Proven track record of successfully growing new opportunities and customer base
- Excellent problem-solving and negotiation skills, with the ability to find creative solutions to client challenges
- Strong commercial acumen and financial literacy to understand the impact of your actions on the bottom line
- A proactive and driven mindset, with a commitment to delivering exceptional customer service
What we offer
At Rental Hygiene Services Private Limited, we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits of joining our team include:
- Competitive salary and bonus structure
- Opportunities for professional development and career advancement
- A dynamic and collaborative work environment, with a strong focus on teamwork and innovation
About us
Established since 2002, Rental Hygiene Services has been a leader in developing and delivering comprehensive hygiene solutions in Singapore. We are committed to promoting public health by designing and manufacturing cutting-edge washroom equipment, and also providing top-notch services that ensure optimal cleanliness and hygiene standards in public and private facilities.
At Rental Hygiene Services, we strive to deliver unparalleled customer service, and customer satisfaction is our utmost priority. Our hygiene services and systems are meticulously designed to meet the diverse needs of our clients, providing functionality and capacity for maintaining consistently clean and hygienic washroom environments.
About the role
As a Key Accounts Executive at Rental Hygiene Services Private Limited, you will be responsible for managing and growing relationships with our most important clients while actively seeking new business opportunities.
This role involves servicing key accounts, identifying upselling and cross-selling opportunities, and pursuing new prospects to expand the company's customer base.
You will work closely with internal teams to deliver tailored solutions and ensure the success and satisfaction of both new and existing customers.
What you'll be doing
- Serve as the primary point of contact for key accounts, providing exceptional customer service and support.
- Develop and maintain strong, long-lasting relationships with key decision-makers at client organizations.
- Proactively identify opportunities to upsell and cross-sell additional products and services to key accounts.
- Monitor and report on the performance of key accounts, ensuring they are meeting agreed-upon targets and objectives.
- Provide regular updates to the management team on the status of key accounts.
- Identify and pursue new business opportunities through prospecting, networking, and market research to bring in new clients.
- Develop and execute strategies for customer acquisition, targeting key market segments and generating leads.
- Generate and qualify new leads through cold calling, email outreach, and attending industry events or trade shows.
- Build and maintain a pipeline of new business opportunities, ensuring consistent growth in new accounts.
- Create and deliver tailored sales presentations and proposals to new prospects, demonstrating the value of the company's products and services.
- Collaborate with internal teams, including product and customer service, to ensure smooth onboarding and a positive experience for new customers.
What we're looking for
- Minimum 2-3 years of experience in an account management or key accounts role
- Strong relationship-building and interpersonal skills, with the ability to effectively communicate with clients
- Proven track record of successfully managing and growing key accounts
- Proven track record of successfully growing new opportunities and customer base
- Excellent problem-solving and negotiation skills, with the ability to find creative solutions to client challenges
- Strong commercial acumen and financial literacy to understand the impact of your actions on the bottom line
- A proactive and driven mindset, with a commitment to delivering exceptional customer service
What we offer
At Rental Hygiene Services Private Limited, we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits of joining our team include:
- Competitive salary and bonus structure
- Opportunities for professional development and career advancement
- A dynamic and collaborative work environment, with a strong focus on teamwork and innovation
About us
Established since 2002, Rental Hygiene Services has been a leader in developing and delivering comprehensive hygiene solutions in Singapore. We are committed to promoting public health by designing and manufacturing cutting-edge washroom equipment, and also providing top-notch services that ensure optimal cleanliness and hygiene standards in public and private facilities.
At Rental Hygiene Services, we strive to deliver unparalleled customer service, and customer satisfaction is our utmost priority. Our hygiene services and systems are meticulously designed to meet the diverse needs of our clients, providing functionality and capacity for maintaining consistently clean and hygienic washroom environments.