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Remote IT Support Engineer

Salary undisclosed

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  • Provide First Call Resolution (FCR) technical support
  • Troubleshoot and investigate cause of user’s problem
  • Update work information with all troubleshooting steps used in the ticketing system
  • Desktop Support through remote access
  • Coordination with clients and customer regarding their problems
  • Any other ad-hoc duties assigned / required

Job Types: Full-time, Contract

Work Location: In person

  • Provide First Call Resolution (FCR) technical support
  • Troubleshoot and investigate cause of user’s problem
  • Update work information with all troubleshooting steps used in the ticketing system
  • Desktop Support through remote access
  • Coordination with clients and customer regarding their problems
  • Any other ad-hoc duties assigned / required

Job Types: Full-time, Contract

Work Location: In person