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Customer Service Officer

$ 2,400 - $ 3,500 / month

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JOB DESCRIPTIONS

  • Assist in administrative duties pertaining to student and course registration matters.
  • Provide professional service and advice to achieve customer satisfaction.
  • Assist customers with their queries and concerns with a service-oriented attitude.
  • Actively promote the organisation’s programmes to prospective customers in a professional manner.
  • Assist and follow-up with prospective or existing customers to promote new subjects and courses.
  • Work towards company sales targets and to maximise retention
  • Handle customers enquiries, enrolment, payments and maintain accurate files for auditing.
  • Establish a good rapport and build relationships with both prospective and existing customers.
  • Assist Centre Manager in other duties.
  • Attend company’s meetings when required.
  • Any other tasks as assigned from time to time.

REQUIREMENTS

  • Minimum ‘N’ Level
  • Able to commit on both weekends
  • Professional attitude and appearance
  • Strong interpersonal and communication skills
  • Proficient in technology and computer literate with MS Office
  • Self-driven, independent, team player with strong service mindset

JOB DESCRIPTIONS

  • Assist in administrative duties pertaining to student and course registration matters.
  • Provide professional service and advice to achieve customer satisfaction.
  • Assist customers with their queries and concerns with a service-oriented attitude.
  • Actively promote the organisation’s programmes to prospective customers in a professional manner.
  • Assist and follow-up with prospective or existing customers to promote new subjects and courses.
  • Work towards company sales targets and to maximise retention
  • Handle customers enquiries, enrolment, payments and maintain accurate files for auditing.
  • Establish a good rapport and build relationships with both prospective and existing customers.
  • Assist Centre Manager in other duties.
  • Attend company’s meetings when required.
  • Any other tasks as assigned from time to time.

REQUIREMENTS

  • Minimum ‘N’ Level
  • Able to commit on both weekends
  • Professional attitude and appearance
  • Strong interpersonal and communication skills
  • Proficient in technology and computer literate with MS Office
  • Self-driven, independent, team player with strong service mindset