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Key Responsibilities:
1. Inventory Management:
- Monitor and manage inventory levels to ensure stock availability aligns with demand.
- Coordinate with suppliers and vendors to restock inventory and track deliveries.
- Perform regular stock audits and assist in the resolution of discrepancies.
2. Supply Chain Management:
- Work closely with the supply chain team to ensure timely and cost-effective procurement of clothing and accessories.
- Oversee order processing, shipment tracking, and receiving of goods.
- Troubleshoot and resolve issues related to product delivery, quality, or supply delays.
3. Operational Efficiency:
- Identify and implement process improvements to enhance operational performance.
- Ensure the retail stores and online platforms are aligned in terms of stock levels and product offerings.
- Optimize workflows to minimize operational costs while maintaining high service standards.
4. Vendor & Supplier Relationships:
- Develop and maintain strong relationships with vendors and suppliers to negotiate favorable terms, pricing, and delivery schedules.
- Regularly review and assess vendor performance and ensure compliance with contractual obligations.
5. Data Analysis and Reporting:
- Track and analyze key operational metrics (e.g., sales data, inventory turnover) to support decision-making.
- Prepare regular reports on inventory levels, stock-outs, and supply chain performance for management.
6. Staff Coordination and Training:
- Coordinate with store and warehouse teams to ensure smooth day-to-day operations.
- Provide training and guidance to staff on operational processes and procedures.
7. Customer Satisfaction:
- Assist in resolving customer issues related to order fulfillment or product availability.
- Work with the customer service team to address and resolve operational challenges impacting customer experience.
8. Compliance and Safety:
- Ensure all operations comply with company policies, legal requirements, and health and safety regulations.
- Implement best practices for the safe handling and storage of inventory.
Key Responsibilities:
1. Inventory Management:
- Monitor and manage inventory levels to ensure stock availability aligns with demand.
- Coordinate with suppliers and vendors to restock inventory and track deliveries.
- Perform regular stock audits and assist in the resolution of discrepancies.
2. Supply Chain Management:
- Work closely with the supply chain team to ensure timely and cost-effective procurement of clothing and accessories.
- Oversee order processing, shipment tracking, and receiving of goods.
- Troubleshoot and resolve issues related to product delivery, quality, or supply delays.
3. Operational Efficiency:
- Identify and implement process improvements to enhance operational performance.
- Ensure the retail stores and online platforms are aligned in terms of stock levels and product offerings.
- Optimize workflows to minimize operational costs while maintaining high service standards.
4. Vendor & Supplier Relationships:
- Develop and maintain strong relationships with vendors and suppliers to negotiate favorable terms, pricing, and delivery schedules.
- Regularly review and assess vendor performance and ensure compliance with contractual obligations.
5. Data Analysis and Reporting:
- Track and analyze key operational metrics (e.g., sales data, inventory turnover) to support decision-making.
- Prepare regular reports on inventory levels, stock-outs, and supply chain performance for management.
6. Staff Coordination and Training:
- Coordinate with store and warehouse teams to ensure smooth day-to-day operations.
- Provide training and guidance to staff on operational processes and procedures.
7. Customer Satisfaction:
- Assist in resolving customer issues related to order fulfillment or product availability.
- Work with the customer service team to address and resolve operational challenges impacting customer experience.
8. Compliance and Safety:
- Ensure all operations comply with company policies, legal requirements, and health and safety regulations.
- Implement best practices for the safe handling and storage of inventory.