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- SG 50 clearance will be required for this role
- Complete routine operations schedules for servers, server applications, systems and network elements using established and repeatable procedures following corporate standards and requirements
- Infrastructure Support across VMWare, Windows, Linux, backup and storage.
- Installation and support of infrastructure hardware and software
- Identify underlying problems discovered during day-to-day operations and managing them to resolution within Service Level Agreements
- Leading or supporting transformation projects to deliver new services
- Infrastructure Support across VMWare, Linux,Windows, backup and storage.
- Administering multiple virtualised production environments
- Installation and support of infrastructure hardware and software
- Resolving incidents within agreed service levels
- Technical input into infrastructure changes following change management processes.
- Delivery of new infrastructure services
- Identify underlying problems discovered during day-to-day operations, raising them with the Product Owner or Infrastructure Manager and managing them to resolution
- Complete routine weekly maintenance of servers, server applications, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required
- Liaise with other support teams and third parties to ensure that incidents are escalated and resolved within Service Level Agreements
- Working at all data classification levels, a sound understanding of security processes and policies is required
- Troubleshooting end user compute issues.
- Develop/ Enhance Automation
- Understanding of backup technologies, DCP, DR processes.
- STRONG experience and understanding on how to install, administration and support of VMware vSphere, Horizon, vROPS.
- STRONG experience and understanding in Linux – preferably Redhat/Alma/Centos7 and Ubuntu is advantageous.
- STRONG experience and understanding in various automation techniques using Ansible and Powershell. Terraform and Packer is advantageous.
- STRONG understanding of security hardening and CIS Hardening techniques and best practices
- STRONG experience and understanding on how to install, administration and support of Windows Server – 2012, 2016 and above
- STRONG experience and understanding on how to install, administration and support of Veeam and Backup Exec
- Administration of Azure
- Linux certification
- VCP
- Degree or relevant experience in a busy IT department
- Good understanding of networking.
- Windows EUC
- MUST have great attention to detail
- Excellent analytical & problem solving skills
- Positive attitude
- Ability to cope with pressure
- Excellent communication skills (written & verbal)
- Strong interpersonal skills with the ability to work in an international environment
- Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared
- Ability to assess the impact of making changes on existing environments
- Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects
- See the bigger picture and outcome focused but also has ability to tunnel and focus on finer details.
- Able to bring your true-self to work and have fun whilst working
- SG 50 clearance will be required for this role
- Complete routine operations schedules for servers, server applications, systems and network elements using established and repeatable procedures following corporate standards and requirements
- Infrastructure Support across VMWare, Windows, Linux, backup and storage.
- Installation and support of infrastructure hardware and software
- Identify underlying problems discovered during day-to-day operations and managing them to resolution within Service Level Agreements
- Leading or supporting transformation projects to deliver new services
- Infrastructure Support across VMWare, Linux,Windows, backup and storage.
- Administering multiple virtualised production environments
- Installation and support of infrastructure hardware and software
- Resolving incidents within agreed service levels
- Technical input into infrastructure changes following change management processes.
- Delivery of new infrastructure services
- Identify underlying problems discovered during day-to-day operations, raising them with the Product Owner or Infrastructure Manager and managing them to resolution
- Complete routine weekly maintenance of servers, server applications, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required
- Liaise with other support teams and third parties to ensure that incidents are escalated and resolved within Service Level Agreements
- Working at all data classification levels, a sound understanding of security processes and policies is required
- Troubleshooting end user compute issues.
- Develop/ Enhance Automation
- Understanding of backup technologies, DCP, DR processes.
- STRONG experience and understanding on how to install, administration and support of VMware vSphere, Horizon, vROPS.
- STRONG experience and understanding in Linux – preferably Redhat/Alma/Centos7 and Ubuntu is advantageous.
- STRONG experience and understanding in various automation techniques using Ansible and Powershell. Terraform and Packer is advantageous.
- STRONG understanding of security hardening and CIS Hardening techniques and best practices
- STRONG experience and understanding on how to install, administration and support of Windows Server – 2012, 2016 and above
- STRONG experience and understanding on how to install, administration and support of Veeam and Backup Exec
- Administration of Azure
- Linux certification
- VCP
- Degree or relevant experience in a busy IT department
- Good understanding of networking.
- Windows EUC
- MUST have great attention to detail
- Excellent analytical & problem solving skills
- Positive attitude
- Ability to cope with pressure
- Excellent communication skills (written & verbal)
- Strong interpersonal skills with the ability to work in an international environment
- Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared
- Ability to assess the impact of making changes on existing environments
- Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects
- See the bigger picture and outcome focused but also has ability to tunnel and focus on finer details.
- Able to bring your true-self to work and have fun whilst working