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Customer Service & Shipping Executive (Letter Of Credit)

$ 3,800 - $ 3,800 / month

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  • Customer Service
  • Letter Of Credit / LC
  • Shipping Documentation
Job Scope:
  • Order processing
  • Handle emails / calls from customers and suppliers
  • Liaise with shipping lines / freight forwarders and arrange transportation of orders
  • Prepare export documentation, and oversee completion of cargo inspection and warehousing when needed
  • Communicate order status with suppliers and customers, from schedule of production to estimated time of delivery
  • Data entry of customer order information, product grades, and pricing
  • Ensure appropriate control of customers' payment terms, in conformance with company guidelines
  • Manage Letter Of Credit (LC) issuance or negotiation as needed
  • Respond to general order inquiries from suppliers, customers, and traders including price, grade, and freight compilation for record keeping or new quotations
  • Provide sales assistance and support information upon traders' request
  • Communicate lead information to Sales Service Manager in the organization
  • Troubleshoot problems encountered in the various stages from order receipt to final billing process, e.g. meeting production, transportation deadlines, solving logistic problems, assisting traders with quality claims, post-sales file research, etc
  • Any other ad-hoc duties as assigned
Requirements:
  • Possess a Degree / Diploma
  • Possess at least 3 - 5 years' Customer Service & Shipping experience
  • Prior experience in Letter Of Credit (LC) is mandatory
  • Prior experience from Trading / Transportation industry is advantageous
  • Strong communications & interpersonal skills
Other Information:
  • Company: European Trading MNC
  • Working Day: Mon - Fri / Office Hour (Hybrid Work Arrangement - 1 Day WFH)
  • Salary: Up to $3800/mth + AWS + VB
  • Working Location: City Hall
To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:
  • Reason for leaving each past & current employment
  • Salary drawn for each past & current employment
  • Expected Salary
  • Earliest availability date
We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.Yoong Poh FengEA License | 14C7092EA Registration Number | R1105076How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following types of qualifications do you have?Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?How many years' experience do you have as an Export Documentation Executive?Company profileSearch Index Pte Ltd3.7·Human Resources & Recruitment11-50 employeesSearch Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan “Bridging Career, Enhancing Life”, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)Search Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan “Bridging Career, Enhancing Life”, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)Company informationRegistration No.201410806WEA No.14C7092
  • Customer Service
  • Letter Of Credit / LC
  • Shipping Documentation
Job Scope:
  • Order processing
  • Handle emails / calls from customers and suppliers
  • Liaise with shipping lines / freight forwarders and arrange transportation of orders
  • Prepare export documentation, and oversee completion of cargo inspection and warehousing when needed
  • Communicate order status with suppliers and customers, from schedule of production to estimated time of delivery
  • Data entry of customer order information, product grades, and pricing
  • Ensure appropriate control of customers' payment terms, in conformance with company guidelines
  • Manage Letter Of Credit (LC) issuance or negotiation as needed
  • Respond to general order inquiries from suppliers, customers, and traders including price, grade, and freight compilation for record keeping or new quotations
  • Provide sales assistance and support information upon traders' request
  • Communicate lead information to Sales Service Manager in the organization
  • Troubleshoot problems encountered in the various stages from order receipt to final billing process, e.g. meeting production, transportation deadlines, solving logistic problems, assisting traders with quality claims, post-sales file research, etc
  • Any other ad-hoc duties as assigned
Requirements:
  • Possess a Degree / Diploma
  • Possess at least 3 - 5 years' Customer Service & Shipping experience
  • Prior experience in Letter Of Credit (LC) is mandatory
  • Prior experience from Trading / Transportation industry is advantageous
  • Strong communications & interpersonal skills
Other Information:
  • Company: European Trading MNC
  • Working Day: Mon - Fri / Office Hour (Hybrid Work Arrangement - 1 Day WFH)
  • Salary: Up to $3800/mth + AWS + VB
  • Working Location: City Hall
To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:
  • Reason for leaving each past & current employment
  • Salary drawn for each past & current employment
  • Expected Salary
  • Earliest availability date
We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.Yoong Poh FengEA License | 14C7092EA Registration Number | R1105076How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following types of qualifications do you have?Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?How many years' experience do you have as an Export Documentation Executive?Company profileSearch Index Pte Ltd3.7·Human Resources & Recruitment11-50 employeesSearch Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan “Bridging Career, Enhancing Life”, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)Search Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan “Bridging Career, Enhancing Life”, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)Company informationRegistration No.201410806WEA No.14C7092