GTS-Infrastructure Services, Site Reliability Engineer-Virtualization (Windows), Assistant Vice President
Salary undisclosed
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- Review and resolve complex issues related to Windows platform in collaboration with internal stakeholders and external vendors, ensuring effective communication with management on issue status.
- Implementing business continuity and disaster recovery and recommending improvement strategies.
- Ensuring proper configuration, implementation, maintenance, and monitoring of servers and related components.
- Collaborate with vendors and teams to analyze and implement new tools or technology enhancements.
- Implement Service Improvement Plans to minimize system alerts and incidents, fostering a stable environment.
- Maintain consistency and manageability of existing infrastructure through well-documented standards and procedures.
- Conduct root cause analysis using various tools (e.g., Fishbone, 5 Whys) and provide detailed reports and action plans.
- Lead knowledge sharing initiatives, including technical document creation and internal knowledge sharing sessions.
- Perform in-depth product troubleshooting and remediation as necessary.
- Automate tasks and processes by developing PowerShell scripts or utilizing other scripting languages.
- Mentor new engineers and develop intermediate-level competence in support topics.
- Collaborate across teams such to address cross-product technical issues.
- Windows System Administration and Configuration
- Microsoft Failover Clustering
- Storage Technologies and Concepts
- Server Image Engineering and Hardening
- Resource Performance Analysis
- Automation and Scripting
- Education: Bachelor's degree in computer science, Information Technology, or a related field.
- Experience:
- Minimum 5 years of experience in Windows system management and troubleshooting experience.
- Hands-on experience with virtualization technologies (Hyper-V, VMWare and Huawei DCS).
- Experience with automation tools such as Ansible and integration with Jenkin
- Certification:
- Relevant certifications in Azure, Microsoft, Huawei and VMware are preferred.
- Knowledge and Skills:
- Windows System Administration.
- Virtualization technologies particularly VMware, Hyper-V or OpenStack (minimum 1 technology).
- Microsoft Failover Clustering and storage technologies.
- Excellent teamwork, interpersonal, and communication skills, with a strong sense of responsibility and attention to detail.
- Ability to perform situational analysis and make informed decisions.
- Review and resolve complex issues related to Windows platform in collaboration with internal stakeholders and external vendors, ensuring effective communication with management on issue status.
- Implementing business continuity and disaster recovery and recommending improvement strategies.
- Ensuring proper configuration, implementation, maintenance, and monitoring of servers and related components.
- Collaborate with vendors and teams to analyze and implement new tools or technology enhancements.
- Implement Service Improvement Plans to minimize system alerts and incidents, fostering a stable environment.
- Maintain consistency and manageability of existing infrastructure through well-documented standards and procedures.
- Conduct root cause analysis using various tools (e.g., Fishbone, 5 Whys) and provide detailed reports and action plans.
- Lead knowledge sharing initiatives, including technical document creation and internal knowledge sharing sessions.
- Perform in-depth product troubleshooting and remediation as necessary.
- Automate tasks and processes by developing PowerShell scripts or utilizing other scripting languages.
- Mentor new engineers and develop intermediate-level competence in support topics.
- Collaborate across teams such to address cross-product technical issues.
- Windows System Administration and Configuration
- Microsoft Failover Clustering
- Storage Technologies and Concepts
- Server Image Engineering and Hardening
- Resource Performance Analysis
- Automation and Scripting
- Education: Bachelor's degree in computer science, Information Technology, or a related field.
- Experience:
- Minimum 5 years of experience in Windows system management and troubleshooting experience.
- Hands-on experience with virtualization technologies (Hyper-V, VMWare and Huawei DCS).
- Experience with automation tools such as Ansible and integration with Jenkin
- Certification:
- Relevant certifications in Azure, Microsoft, Huawei and VMware are preferred.
- Knowledge and Skills:
- Windows System Administration.
- Virtualization technologies particularly VMware, Hyper-V or OpenStack (minimum 1 technology).
- Microsoft Failover Clustering and storage technologies.
- Excellent teamwork, interpersonal, and communication skills, with a strong sense of responsibility and attention to detail.
- Ability to perform situational analysis and make informed decisions.