Assistant Manager, Casino Market Development (India Market)
Salary undisclosed
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- Work effectively with the respective Market Development sales team designed to drive business from defined target markets.
- Support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.
- Take ownership in personal professional development and growth.
- Operate well under a shared vision with shared business objectives under senior leadership.
- Collaborate with other teams as well as other departments to help build an efficacious organization that is business-focused and people-centric.
- Protect the integrity and reputation of Marina Bay Sands and the team members.
- Promote the Marina Bay Sands Integrated Resort and drive increased awareness of Las Vegas Sands and its affiliated properties.
- Grow and maintain a specific assigned book of business through personalized sales engagement, in accordance with all company policies.
- Develop strong professional interpersonal relationships with new and existing customers to drive incremental visitation to Marina Bay Sands.
- Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines.
- Manage relevant budgets and complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin.
- Develop an understanding of the demographics, culture, behaviors, and the competitive landscape in each respective target market to support the design, development, and execution of successful business strategies.
- Assist in the timely implementation of market-specific initiatives with clear, measurable targets and assigned ownership to maintain and grow the business segment.
- Actively contribute to collaborative strategic planning processes within the team to identify opportunities that will drive optimal growth and both short and long term profitability for Marina Bay Sands.
- Diploma/Degree in hospitality or related field preferred
- Prior experience in sales, business development, relationship marketing, hospitality, or related role preferred.
- Highly motivated, self-manageable, and sales-driven in a collaborative work culture
- Customer-centric and service-oriented, focused on hospitality and the customer experience.
- Proven organizational skills and time management capability.
- Adept at balancing the need for multi-tasking and prioritization of tasks.
- Embrace challenges and overcome obstacles with positive attitudes.
- Possess the ability to handle conflicts and solve problems in a culturally diverse environment.
- Champion a culture of collaboration, learning, and adaptability amongst team members
- Seek continuous learning and improvement in personal and professional capacities.
- Proficient in the use of basic Microsoft software including Word, Excel, Outlook, PowerPoint, etc.
- Able to communicate with guests effectively in English, with fluency in other Asian languages preferred (Mandarin, Hindi, Bahasa Indonesia, Thai, Vietnamese, Japanese, Korean, etc.)
- Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.
- Work effectively with the respective Market Development sales team designed to drive business from defined target markets.
- Support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.
- Take ownership in personal professional development and growth.
- Operate well under a shared vision with shared business objectives under senior leadership.
- Collaborate with other teams as well as other departments to help build an efficacious organization that is business-focused and people-centric.
- Protect the integrity and reputation of Marina Bay Sands and the team members.
- Promote the Marina Bay Sands Integrated Resort and drive increased awareness of Las Vegas Sands and its affiliated properties.
- Grow and maintain a specific assigned book of business through personalized sales engagement, in accordance with all company policies.
- Develop strong professional interpersonal relationships with new and existing customers to drive incremental visitation to Marina Bay Sands.
- Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines.
- Manage relevant budgets and complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin.
- Develop an understanding of the demographics, culture, behaviors, and the competitive landscape in each respective target market to support the design, development, and execution of successful business strategies.
- Assist in the timely implementation of market-specific initiatives with clear, measurable targets and assigned ownership to maintain and grow the business segment.
- Actively contribute to collaborative strategic planning processes within the team to identify opportunities that will drive optimal growth and both short and long term profitability for Marina Bay Sands.
- Diploma/Degree in hospitality or related field preferred
- Prior experience in sales, business development, relationship marketing, hospitality, or related role preferred.
- Highly motivated, self-manageable, and sales-driven in a collaborative work culture
- Customer-centric and service-oriented, focused on hospitality and the customer experience.
- Proven organizational skills and time management capability.
- Adept at balancing the need for multi-tasking and prioritization of tasks.
- Embrace challenges and overcome obstacles with positive attitudes.
- Possess the ability to handle conflicts and solve problems in a culturally diverse environment.
- Champion a culture of collaboration, learning, and adaptability amongst team members
- Seek continuous learning and improvement in personal and professional capacities.
- Proficient in the use of basic Microsoft software including Word, Excel, Outlook, PowerPoint, etc.
- Able to communicate with guests effectively in English, with fluency in other Asian languages preferred (Mandarin, Hindi, Bahasa Indonesia, Thai, Vietnamese, Japanese, Korean, etc.)
- Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.