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- Design solutions: Use best-in-class design standards and practices to create digital solutions that takes a user-centre approach to deliver value to users and our business goals
- Create design assets: Visually communicate Chubb's proposition solutions, contributing from concept to launch, producing engaging assets that range from slide presentations, Figma mock-ups, clickable prototypes, video demos, marketing banners, infographics
- Collaborate with partnership teams: Understand the business requirements, partner industry & objectives, then problem-solving for them through design strategy using user research and empathy to deliver propositions that meet our business and partner needs
- Communicate ideas: From data, research findings, conceptual ideas, detailed design and design rationale - both verbally and visually
- Improve workflows & efficiency: Proactively identify ways of improving processes, documentation, frameworks and collaboration, implement solutions that are measurable and improves productivity
- Customer focus: actively seeks to understand customer feedback, needs and uses this in decision making and solutioning
- Visual storyteller: through the use of design techniques, produce a compelling story that is attention grabbing and connects audiences to our proposal, making information easier to digest
- Data-led decision making: Uses appropriate data, research tecniques and product performance to make design decisions
- An eye for detail: Ability to notice the smallest visual elements and correct any flaws, inconsistencies or error
- Adaptable with good time management: Able to work on multiple projects at once, dealing with ambiguity and competing demands, without losing focus and quality
- Brand & UI: Produce high-quality mock-ups that encompass brand identity accurately
- Proactive problem-solver: individual that is independent in problem-solving and actively pursues improvement for themselves, the team and the business
- Strong verbal communicator: Advocate for design and customer-centricity during business discussions with confidence and belief
- 5 - 8 years of experience as a Designer with a passion for design and visual communication
- Deep expertise in UI/UX design principles, best-in-class experiences and how to measure & improve
- Able to take requirements in any form (verbal, written, meeting brief) and independently produce designs or slides in accordance to the requirements from the stakeholder
- Ability to work in a collaborative environment, actively contributing to the team's success and fostering a positive, team-oriented atmosphere
- Experience with Figma & other design software and graphics editing tools (e.g. Photoshop, Illustrator)
- Understanding of design thinking methodologies, visual and information hierarchy
- Ability to adhere to branding guidelines, while creatively solving design challenges
- Ability to conduct research, validate assumptions and communicate design processes, ideas, and solutions to stakeholders in a simple, clear and effective manner
- Experience in sprint participation, able to handle front-end development challenges and work with developers to reach an amicable solution that does not compromise UX
- A keen eye and strong attention to detail, translating into accurate design asset management, organised file management in Figma and version management
- Ability to effectively prioritise, iterate and problem-solve in a fast-paced environment
- Proactive and self-starter, able to take on projects independently and deliver with high-quality at all times
- Copywriting experience
- Interaction design experience
- User research experience from design, launch and reporting findings + actions
- Storytelling skill via presentation (Powerpoint or other other multimedia platforms)
- User-centred design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
- Understanding of HTML5, CSS3, JavaScript, bootstrap