Assistant Engineer (CCTV)
$ 2,200 - $ 2,600 / month
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Key Responsibilities:
- Provide technical support in carrying out preventive and corrective maintenance work on CCTV cameras and backend systems (e.g. network, server storage, Windows OS, video content analytics)
- Attend to service requests from customers promptly and professionally
- Act as single point of contact for all customer enquiries
- Liaise with relevant parties and users on the repairs and adjustments of cameras
- Carry out on-site equipment installation, testing and commissioning as required
- Liaise with principals or suppliers for spare parts
- Work with principals, suppliers, system engineers to resolve technical issues
- Conduct product demonstration to customers
- Candidate will be scheduled for on-call support rotation
- Other duties as assigned
- Comply with the company’s Safe work procedures at all times
Competence (Knowledge, Skills and Abilities):
- Skills in trouble shooting technical problems related to the company’s products
- Skills in relating to and servicing the end-users with a win-win mind set
Requirements:
- Strong technical knowledge with and certification on in-house products
- Able to deal with routine tasks and may perform tasks with some level of complexity
- Take decisions for own tasks in defined degree of freedom
- Able to solve problems in most cases and within guidelines
- Works independently within guidelines, defined procedures and direction
- Advantageous to possess Class 3/2B license
- Strong commitment to meeting customer’s SLA
Education & Experience:
- Minimum Higher NITEC in Security Systems Integration or a Diploma in Electrical, Electronics and Computer Engineering
- 2 years’ experience in a similar environment
For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.
Key Responsibilities:
- Provide technical support in carrying out preventive and corrective maintenance work on CCTV cameras and backend systems (e.g. network, server storage, Windows OS, video content analytics)
- Attend to service requests from customers promptly and professionally
- Act as single point of contact for all customer enquiries
- Liaise with relevant parties and users on the repairs and adjustments of cameras
- Carry out on-site equipment installation, testing and commissioning as required
- Liaise with principals or suppliers for spare parts
- Work with principals, suppliers, system engineers to resolve technical issues
- Conduct product demonstration to customers
- Candidate will be scheduled for on-call support rotation
- Other duties as assigned
- Comply with the company’s Safe work procedures at all times
Competence (Knowledge, Skills and Abilities):
- Skills in trouble shooting technical problems related to the company’s products
- Skills in relating to and servicing the end-users with a win-win mind set
Requirements:
- Strong technical knowledge with and certification on in-house products
- Able to deal with routine tasks and may perform tasks with some level of complexity
- Take decisions for own tasks in defined degree of freedom
- Able to solve problems in most cases and within guidelines
- Works independently within guidelines, defined procedures and direction
- Advantageous to possess Class 3/2B license
- Strong commitment to meeting customer’s SLA
Education & Experience:
- Minimum Higher NITEC in Security Systems Integration or a Diploma in Electrical, Electronics and Computer Engineering
- 2 years’ experience in a similar environment
For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.