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- Conduct oneself in professional manner at all times. Adheres to the established standard of conduct and house rules, fire regulations and department procedures and policies.
- Dresses in issued uniform and ensure a neat, clean and tidy appearance at all times.
- Reports to shift on time. Is aware of schedule at all times and if unable to attend work notifies the Housekeeping Office in adequate time.
- Pick up pager and ensure it is working order.
- Preparing Maid Report for all floors, apartment cleaning checklist, linen requisition for Room Attendant.
- Inspect all apartments (vacant or occupied) checking standard of cleanliness. Ensuring that all special requests and amenities have been completed and recorded. Report any problems to the Housekeeper.
- To do and follow the tenant requested. For example: put extra bed arrange furniture.
- Stand by for repairing defect in apartments.
- Is responsible for all supplies in floor pantry room, requisition and control of par stock. Assist in general Inventories.
- Daily in the job training to ensure standards are maintained.
- Check Maid report, key control book, look launderette room, staff canteen, check 14S store door.
- Check for maintenance work, make work orders for repairs and retain one copy to Housekeeping Office for file and follow up.
- Guide and train Room Attendants under the direction of the Housekeeper.
- Supervise and co-ordinate all Housekeeping special projects and general cleaning.
- Conduct spots checks and ensure proper procedures and steps are being taken.
- Check to ensure that all Room attendant returns and sign out at the end of the shift.
- Immediate response Tenant requests and complains. Report all Tenant complains to the Manager.
- Maybe Assigned other duties/ responsibilities as required.
- Responsible for the upkeep of all cleaning equipment, make sure that all equipment is cleaned before it is returned to the storage room.
- Education: Graduate in Hospitality Management or Equivalent, had previous exposure in customer service industry
- Language: English / Vietnamese
- Computer: Microsoft office
- Experience: Minimum two years of hotel in the position
- Conduct oneself in professional manner at all times. Adheres to the established standard of conduct and house rules, fire regulations and department procedures and policies.
- Dresses in issued uniform and ensure a neat, clean and tidy appearance at all times.
- Reports to shift on time. Is aware of schedule at all times and if unable to attend work notifies the Housekeeping Office in adequate time.
- Pick up pager and ensure it is working order.
- Preparing Maid Report for all floors, apartment cleaning checklist, linen requisition for Room Attendant.
- Inspect all apartments (vacant or occupied) checking standard of cleanliness. Ensuring that all special requests and amenities have been completed and recorded. Report any problems to the Housekeeper.
- To do and follow the tenant requested. For example: put extra bed arrange furniture.
- Stand by for repairing defect in apartments.
- Is responsible for all supplies in floor pantry room, requisition and control of par stock. Assist in general Inventories.
- Daily in the job training to ensure standards are maintained.
- Check Maid report, key control book, look launderette room, staff canteen, check 14S store door.
- Check for maintenance work, make work orders for repairs and retain one copy to Housekeeping Office for file and follow up.
- Guide and train Room Attendants under the direction of the Housekeeper.
- Supervise and co-ordinate all Housekeeping special projects and general cleaning.
- Conduct spots checks and ensure proper procedures and steps are being taken.
- Check to ensure that all Room attendant returns and sign out at the end of the shift.
- Immediate response Tenant requests and complains. Report all Tenant complains to the Manager.
- Maybe Assigned other duties/ responsibilities as required.
- Responsible for the upkeep of all cleaning equipment, make sure that all equipment is cleaned before it is returned to the storage room.
- Education: Graduate in Hospitality Management or Equivalent, had previous exposure in customer service industry
- Language: English / Vietnamese
- Computer: Microsoft office
- Experience: Minimum two years of hotel in the position