Assistant Manager, Financial Services (Office of Finance)
Salary undisclosed
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- Generate Accurate Invoices: Prepare and issue invoices to customers, ensuring that the charges are correct and reflect the agreed-upon terms and services.
- Monitor Payments: Keep track of payments received and monitor accounts for any overdue payments. Follow up with customers as needed to ensure timely payment.
- Resolve Billing Issues: Address any discrepancies or queries related to billing, working closely with customers and internal teams to resolve them promptly.
- Stakeholder Communication: Communicate effectively with stakeholders across the organization to gather requirements, provide updates, and align system capabilities with business needs.
- Maintain Records: Keep detailed records of all customer master files and billing activities, including invoices issued, payments received, and any adjustments made
- Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
- Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations.
- Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
- System Implementation and Upgrades: Participate in the planning and execution of billing and collection system implementations and upgrades, ensuring minimal disruption to daily operations.
- Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
- User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.
- Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
- Recent graduate with relevant competencies may be considered.
- Experience with system changes implementations and UAT.
- Proficient in MS Office, particularly Excel, and experience with financial software and databases.
- Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
- Excellent communication, problem-solving, and analytical skills.
- Strong interest in data management, RPA and data analytics.
- Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
- Ability to prioritize and manage multiple responsibilities.
- Detail-oriented with a focus on accuracy and quality.
- Interesting personality with can-do spirit.
- Generate Accurate Invoices: Prepare and issue invoices to customers, ensuring that the charges are correct and reflect the agreed-upon terms and services.
- Monitor Payments: Keep track of payments received and monitor accounts for any overdue payments. Follow up with customers as needed to ensure timely payment.
- Resolve Billing Issues: Address any discrepancies or queries related to billing, working closely with customers and internal teams to resolve them promptly.
- Stakeholder Communication: Communicate effectively with stakeholders across the organization to gather requirements, provide updates, and align system capabilities with business needs.
- Maintain Records: Keep detailed records of all customer master files and billing activities, including invoices issued, payments received, and any adjustments made
- Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
- Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations.
- Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
- System Implementation and Upgrades: Participate in the planning and execution of billing and collection system implementations and upgrades, ensuring minimal disruption to daily operations.
- Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
- User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.
- Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
- Recent graduate with relevant competencies may be considered.
- Experience with system changes implementations and UAT.
- Proficient in MS Office, particularly Excel, and experience with financial software and databases.
- Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
- Excellent communication, problem-solving, and analytical skills.
- Strong interest in data management, RPA and data analytics.
- Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
- Ability to prioritize and manage multiple responsibilities.
- Detail-oriented with a focus on accuracy and quality.
- Interesting personality with can-do spirit.