Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Housekeeping Attendant (Hotel Room Runner & Pool)

Salary undisclosed
Checking job availability...
Original
Simplified
  • Welcome and acknowledge all guests according to quality assurance expectations and standards. Anticipate and address guests service needs, thank guest with genuine appreciation.
  • To provide valuable assistance to the housekeeping team, particularly in managing the timely pick-ups and delivery of guest requests. To offer support to the pool and fitness centre operations as needed, ensuring smooth functioning and exceptional guest experiences.
JOB DUTIES AND RESPONSIBILITIESGuest Assistance:1. Respond to guest requests and inquiries promptly, providing exceptional customer service.2. Attend to a wide range of guest requests, including but not limited to extra beds, baby cribs, shoe shine service, towels, and bathroom and bedroom amenities.3. Assist the housekeeping team by providing support as required. This may involve tasks such as moving beds and furniture, delivering non-feather bedding, or assisting with hanging curtains.4. Handle guest laundry pick-up and delivery requests efficiently.5. Be able to perform basic cleaning task in guest room.6. Ensure proper recording of daily guest loan items list and runner job list7. Utilize the internal system to receive and complete tasks, ensuring accuracy and timely completion.8. Provide assistance and support in all assigned duties within the Housekeeping department.Supply Management:1. Manage the inventory of the store, ensuring proper stock levels and organizing regular inventory checks to maintain adequate supplies, and report any shortages to the supervisor.2. Prepare stock for housekeepers with necessary cleaning supplies to top up trolley.3. Ensure the cleanliness and organization of the general store, maintaining a tidy and sanitary environment.Common Area Maintenance:1. Provide coverage for pool area and gym duties, including tasks such as replenishing towels and amenities, cleaning restrooms and showers in the fitness and pool areas, sanitizing all surfaces, and emptying trash bins as required by the operational needs2. To control all Fitness Centre linen according to the department operation procedures3. To report and follow-up with any maintenance, repairs or defects issues of the equipment and facilities to Engineering department4. Record all maintenance and cleaning into daily checklist accordingly and accuratelyGuest Relations:1. Address guests' service needs in a professional, positive and timely manner2. Thank guest with genuine appreciation and provide fond farewell3. Provide assistance to individuals with disabilities, including assisting visually, hearing or physically-impaired individuals within guidelines (eg, escorting them when requested, using words to explain an actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phone)4. Actively listen and respond positively to guest questions, concerns and requests using brand or property specific process (e.g. LEARN, PLEASED, Guest Respond, LEAP) to resolve issues, delight and built trust5. Welcome and acknowledge each and every guests with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Maintain accurate records of members and guest flow6. Anticipate guests' service needs, including asking questions of guests to better understanding their needs and watching/listening to guest preferences and acting on them whenever possible7. Address guests service needs in professional, positive and timely manner8. Assist other employees to ensure proper coverage and prompt guest service9. Engage guests in conversation regarding their stay, property services, and area attractions/offeringsCommunications & Working with Others:1. Speak to guests and co-workers using clear, appropriate and professional language2. Discuss work topics, activities or problems with co-workers, supervisors or managers discreetly and quietly, avoiding public areas of the property3. Partner with and assist others to promote an environment of teamwork and achieve common goals4. Support all co-workers and treat them with dignity and respect5. Develop and maintain positive working relationships with other employees and departments (e.g. Housekeeping, Laundry, Pool Grill etc.)Facilities Safety:1. Observe activity in the guest floor, GYM locker and Pool and respond appropriately in accordance with LSOP in the event of an emergency2. Provide assistance to injures guests until the arrival of emergency medical services3. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager4. Follow company policy and procedure when handling children and improper usage of facility. (e.g. waiver forms)5. Complete and certifications/training required by local law or manufacturer to instruct guests/clients on the use of equipment. (e.g. CPR, First Aid)Safety:1. Report work related accidents, or other injuries immediately upon occurrence to Manager/Supervisor2. Follow company and department safety and security policies and procedures to promote a clean and safe environment3. Maintain awareness of unsafe work procedures or conditions and/or report them to Management/Loss Prevention personnel4. Complete appropriate safety training and certifications to perform work tasks5. Follow property specific procedures for handling emergency situations (eg. Evacuations, medical emergencies, natural disasters)6. Follow policies and procedures for safe operation and storage of tools, equipment, and machines7. Maintain awareness of suspicious activity and report to a Manager/Supervisor8. Use proper equipment, wear appropriate personal protective clothing (PPE) and employ correct lifting procedures, as necessary to avoid injury9. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens etc, including MSDSGeneral:1. To follow company and department policies and procedures2. Protect the privacy and security of guests and co-workers3. Protect company tools, equipment, machines or other assets in accordance with company policies and procedures4. To report for duty punctually and ensure uniform, nametags and personal appearance are clean, hygienic, professional and in compliance with company standards5. To attend meetings and trainings as and when required. Giving constructive feedback and opinion6. Contribute ideas for improvements7. To support and participate in hotel initiated activities8. Flexibility in shift work schedules9. Any other duties as may be assigned from time to timeJOB REQUIREMENTS
  • A minimum 'O' level education
  • At least 1 year of relevant experience in handling Housekeeping runner duties & Housekeeping of pool area duties
  • Great customer service skills
  • A great teamplayer
  • Able to start work within short notice period
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
  • Welcome and acknowledge all guests according to quality assurance expectations and standards. Anticipate and address guests service needs, thank guest with genuine appreciation.
  • To provide valuable assistance to the housekeeping team, particularly in managing the timely pick-ups and delivery of guest requests. To offer support to the pool and fitness centre operations as needed, ensuring smooth functioning and exceptional guest experiences.
JOB DUTIES AND RESPONSIBILITIESGuest Assistance:1. Respond to guest requests and inquiries promptly, providing exceptional customer service.2. Attend to a wide range of guest requests, including but not limited to extra beds, baby cribs, shoe shine service, towels, and bathroom and bedroom amenities.3. Assist the housekeeping team by providing support as required. This may involve tasks such as moving beds and furniture, delivering non-feather bedding, or assisting with hanging curtains.4. Handle guest laundry pick-up and delivery requests efficiently.5. Be able to perform basic cleaning task in guest room.6. Ensure proper recording of daily guest loan items list and runner job list7. Utilize the internal system to receive and complete tasks, ensuring accuracy and timely completion.8. Provide assistance and support in all assigned duties within the Housekeeping department.Supply Management:1. Manage the inventory of the store, ensuring proper stock levels and organizing regular inventory checks to maintain adequate supplies, and report any shortages to the supervisor.2. Prepare stock for housekeepers with necessary cleaning supplies to top up trolley.3. Ensure the cleanliness and organization of the general store, maintaining a tidy and sanitary environment.Common Area Maintenance:1. Provide coverage for pool area and gym duties, including tasks such as replenishing towels and amenities, cleaning restrooms and showers in the fitness and pool areas, sanitizing all surfaces, and emptying trash bins as required by the operational needs2. To control all Fitness Centre linen according to the department operation procedures3. To report and follow-up with any maintenance, repairs or defects issues of the equipment and facilities to Engineering department4. Record all maintenance and cleaning into daily checklist accordingly and accuratelyGuest Relations:1. Address guests' service needs in a professional, positive and timely manner2. Thank guest with genuine appreciation and provide fond farewell3. Provide assistance to individuals with disabilities, including assisting visually, hearing or physically-impaired individuals within guidelines (eg, escorting them when requested, using words to explain an actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phone)4. Actively listen and respond positively to guest questions, concerns and requests using brand or property specific process (e.g. LEARN, PLEASED, Guest Respond, LEAP) to resolve issues, delight and built trust5. Welcome and acknowledge each and every guests with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Maintain accurate records of members and guest flow6. Anticipate guests' service needs, including asking questions of guests to better understanding their needs and watching/listening to guest preferences and acting on them whenever possible7. Address guests service needs in professional, positive and timely manner8. Assist other employees to ensure proper coverage and prompt guest service9. Engage guests in conversation regarding their stay, property services, and area attractions/offeringsCommunications & Working with Others:1. Speak to guests and co-workers using clear, appropriate and professional language2. Discuss work topics, activities or problems with co-workers, supervisors or managers discreetly and quietly, avoiding public areas of the property3. Partner with and assist others to promote an environment of teamwork and achieve common goals4. Support all co-workers and treat them with dignity and respect5. Develop and maintain positive working relationships with other employees and departments (e.g. Housekeeping, Laundry, Pool Grill etc.)Facilities Safety:1. Observe activity in the guest floor, GYM locker and Pool and respond appropriately in accordance with LSOP in the event of an emergency2. Provide assistance to injures guests until the arrival of emergency medical services3. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager4. Follow company policy and procedure when handling children and improper usage of facility. (e.g. waiver forms)5. Complete and certifications/training required by local law or manufacturer to instruct guests/clients on the use of equipment. (e.g. CPR, First Aid)Safety:1. Report work related accidents, or other injuries immediately upon occurrence to Manager/Supervisor2. Follow company and department safety and security policies and procedures to promote a clean and safe environment3. Maintain awareness of unsafe work procedures or conditions and/or report them to Management/Loss Prevention personnel4. Complete appropriate safety training and certifications to perform work tasks5. Follow property specific procedures for handling emergency situations (eg. Evacuations, medical emergencies, natural disasters)6. Follow policies and procedures for safe operation and storage of tools, equipment, and machines7. Maintain awareness of suspicious activity and report to a Manager/Supervisor8. Use proper equipment, wear appropriate personal protective clothing (PPE) and employ correct lifting procedures, as necessary to avoid injury9. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens etc, including MSDSGeneral:1. To follow company and department policies and procedures2. Protect the privacy and security of guests and co-workers3. Protect company tools, equipment, machines or other assets in accordance with company policies and procedures4. To report for duty punctually and ensure uniform, nametags and personal appearance are clean, hygienic, professional and in compliance with company standards5. To attend meetings and trainings as and when required. Giving constructive feedback and opinion6. Contribute ideas for improvements7. To support and participate in hotel initiated activities8. Flexibility in shift work schedules9. Any other duties as may be assigned from time to timeJOB REQUIREMENTS
  • A minimum 'O' level education
  • At least 1 year of relevant experience in handling Housekeeping runner duties & Housekeeping of pool area duties
  • Great customer service skills
  • A great teamplayer
  • Able to start work within short notice period
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.