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Senior Community Lead/Executive

$ 2,900 - $ 3,500 / month

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RESPONSIBILITIES

Front Desk Management

  • Cover the front desk. Ensuring there is consistent coverage during business hours. Be the on-site point of contact.
  • Conduct and explore various marketing strategies and channels to drive new tenants.
  • Conduct site tours, manage the site and support the daily operational work.
  • Respond to service queries or requests from existing tenants or potential new tenants.
  • Build rapport and provide good customer service to all clients.
  • Keep the front desk clean and organized.
  • Notify clients of any food deliveries and couriers.
  • Receive, process, sort, and organize all mails.
  • Administrative work required for seamless centre operation (e.g., courier matters, pantry inventory ordering, performing payment charges, liaising with finance team on creating invoices, updating centre and client records/transactions).

e-Marketing

  • Conduct and explore various marketing strategies and channels to drive new tenants.
  • Explore e-marketing channels/platform to support and drive new businesses.

JOB REQUIREMENTS

  • Good spoken English and Mandarin (required to communicate to Mandarin speaking clients)
  • Proficient in MS Office, AI apps, video editing apps/software
  • Customer service and/or sales & marketing experience a plus.
  • Must have strong verbal and written communication skills.
  • Team player with ability to work independently. Multitasking skills.
  • Friendly, cheerful and energetic

RESPONSIBILITIES

Front Desk Management

  • Cover the front desk. Ensuring there is consistent coverage during business hours. Be the on-site point of contact.
  • Conduct and explore various marketing strategies and channels to drive new tenants.
  • Conduct site tours, manage the site and support the daily operational work.
  • Respond to service queries or requests from existing tenants or potential new tenants.
  • Build rapport and provide good customer service to all clients.
  • Keep the front desk clean and organized.
  • Notify clients of any food deliveries and couriers.
  • Receive, process, sort, and organize all mails.
  • Administrative work required for seamless centre operation (e.g., courier matters, pantry inventory ordering, performing payment charges, liaising with finance team on creating invoices, updating centre and client records/transactions).

e-Marketing

  • Conduct and explore various marketing strategies and channels to drive new tenants.
  • Explore e-marketing channels/platform to support and drive new businesses.

JOB REQUIREMENTS

  • Good spoken English and Mandarin (required to communicate to Mandarin speaking clients)
  • Proficient in MS Office, AI apps, video editing apps/software
  • Customer service and/or sales & marketing experience a plus.
  • Must have strong verbal and written communication skills.
  • Team player with ability to work independently. Multitasking skills.
  • Friendly, cheerful and energetic