About the Role:
You will focus on building long-term relationships with merchants rather than hitting one-off targets. This role will manage the day to day relationship between WOGI and its strategic partners and bring new partners in. You'll work closely with merchants, acting as an all-round business consultant to identify and support our clients to empower success by creating engaging and vibrant rewards and incentive driven behavior.
Key Responsibilities:
Account Acquisition & Growth:
- Acquire, develop, and grow new accounts across merchant units.
- Strategize and implement approaches to drive merchant growth and boost overall revenue through partnerships.
End-to-End Partnership Management:
- Oversee and manage all processes involved in finalizing brand partnerships, including lead generation, prospecting, establishing initial contact, conducting meetings, managing contracts, onboarding, integration, and post-partnership follow-up.
Strategic Merchant Growth:
- Define success measures for each partnership and execute strategies to enhance merchant performance and revenue generation.
Operational Relationship Management:
- Maintain optimal operational relationships with corporate merchant accounts in Singapore.
- Provide consistent support and communication to ensure merchant satisfaction and engagement.
Lead Generation & Opportunity Identification:
- Assist with lead generation by segmenting merchant types and identifying partnership opportunities.
- Build and maintain catalog profiles for client proposals and ensure alignment with merchant needs.
Administrative Support:
- Support administrative processes, including contract filing and maintaining internal tracking sheets.
- Prepare and maintain weekly reports in collaboration with Line Managers to ensure deliverables are being tracked and met.
Cross-Functional Collaboration:
- Work closely with international teams, providing support for all projects related to the Singapore market.
- Coordinate with cross-functional teams to ensure alignment and seamless execution of partnership initiatives.
Merchant Communication & Issue Resolution:
- Coordinate day-to-day operations with merchants, ensuring timely and accurate announcements.
- Act as the primary point of contact for escalated merchant queries and resolve issues in a timely manner.
Technology & Services Knowledge:
- Maintain a strong understanding of all in-house technology and services available to merchants
Additional Duties:
- Perform any other ad-hoc duties as assigned to support the Partnership team’s objectives.
Key Requirements:
- Natural people person - enthusiastic individual with a go-getter attitude, immediately bond with others and are able to quickly build strong relationships
- Strategic thinker with a long-term approach to deal-making and partnership building
- Experience in partnership and not afraid of cold calling and speak to decision-makers
- Minimum 2-3 years of sales or partnership experience (is a big plus)
- Good commercial awareness
- Systematic and meticulous with an eye for detail
- Excellent written communication and communication skill. Fluent in English.
- A start-up attitude – highly collaborative and able to display roll-up-your sleeves attitude.
- Team Player with the ability to work with different functions in a fast paced environment and constantly evolving environment. Able to work independently when required.
You will love this role if you are:
- An owner. You take up problems in your immediate vicinity and solve them. You also advocate for our values and culture, both internally and externally.
- Willing to jump into projects and situations with ambiguous details in multiple domains, and make sense of the chaos
- Hungry, with a willingness to go after knowledge and learning to the best of your ability
- Strong in negotiation and persuasion, enjoy networking sessions and thrive in making real connections happen
About us: WOGI empowers success by creating incentive-driven behavior. We are a digital provider of rewards as a service, enabling rewards, loyalty & incentive programs in real-time for customers, employees, or channel partners via cashless payment products. The company offers a rich content portfolio of cashless products tapping into a digital (eco)system that connects consumer brands, local enterprises, and end consumers. The company was founded in 2015 and currently operates across Singapore, Malaysia, Thailand, Hong Kong, Indonesia, Philippines, Vietnam, Sri Lanka and growing in the region.
How to Apply: If you are interested in this role, please email your application to [email protected]
About the Role:
You will focus on building long-term relationships with merchants rather than hitting one-off targets. This role will manage the day to day relationship between WOGI and its strategic partners and bring new partners in. You'll work closely with merchants, acting as an all-round business consultant to identify and support our clients to empower success by creating engaging and vibrant rewards and incentive driven behavior.
Key Responsibilities:
Account Acquisition & Growth:
- Acquire, develop, and grow new accounts across merchant units.
- Strategize and implement approaches to drive merchant growth and boost overall revenue through partnerships.
End-to-End Partnership Management:
- Oversee and manage all processes involved in finalizing brand partnerships, including lead generation, prospecting, establishing initial contact, conducting meetings, managing contracts, onboarding, integration, and post-partnership follow-up.
Strategic Merchant Growth:
- Define success measures for each partnership and execute strategies to enhance merchant performance and revenue generation.
Operational Relationship Management:
- Maintain optimal operational relationships with corporate merchant accounts in Singapore.
- Provide consistent support and communication to ensure merchant satisfaction and engagement.
Lead Generation & Opportunity Identification:
- Assist with lead generation by segmenting merchant types and identifying partnership opportunities.
- Build and maintain catalog profiles for client proposals and ensure alignment with merchant needs.
Administrative Support:
- Support administrative processes, including contract filing and maintaining internal tracking sheets.
- Prepare and maintain weekly reports in collaboration with Line Managers to ensure deliverables are being tracked and met.
Cross-Functional Collaboration:
- Work closely with international teams, providing support for all projects related to the Singapore market.
- Coordinate with cross-functional teams to ensure alignment and seamless execution of partnership initiatives.
Merchant Communication & Issue Resolution:
- Coordinate day-to-day operations with merchants, ensuring timely and accurate announcements.
- Act as the primary point of contact for escalated merchant queries and resolve issues in a timely manner.
Technology & Services Knowledge:
- Maintain a strong understanding of all in-house technology and services available to merchants
Additional Duties:
- Perform any other ad-hoc duties as assigned to support the Partnership team’s objectives.
Key Requirements:
- Natural people person - enthusiastic individual with a go-getter attitude, immediately bond with others and are able to quickly build strong relationships
- Strategic thinker with a long-term approach to deal-making and partnership building
- Experience in partnership and not afraid of cold calling and speak to decision-makers
- Minimum 2-3 years of sales or partnership experience (is a big plus)
- Good commercial awareness
- Systematic and meticulous with an eye for detail
- Excellent written communication and communication skill. Fluent in English.
- A start-up attitude – highly collaborative and able to display roll-up-your sleeves attitude.
- Team Player with the ability to work with different functions in a fast paced environment and constantly evolving environment. Able to work independently when required.
You will love this role if you are:
- An owner. You take up problems in your immediate vicinity and solve them. You also advocate for our values and culture, both internally and externally.
- Willing to jump into projects and situations with ambiguous details in multiple domains, and make sense of the chaos
- Hungry, with a willingness to go after knowledge and learning to the best of your ability
- Strong in negotiation and persuasion, enjoy networking sessions and thrive in making real connections happen
About us: WOGI empowers success by creating incentive-driven behavior. We are a digital provider of rewards as a service, enabling rewards, loyalty & incentive programs in real-time for customers, employees, or channel partners via cashless payment products. The company offers a rich content portfolio of cashless products tapping into a digital (eco)system that connects consumer brands, local enterprises, and end consumers. The company was founded in 2015 and currently operates across Singapore, Malaysia, Thailand, Hong Kong, Indonesia, Philippines, Vietnam, Sri Lanka and growing in the region.
How to Apply: If you are interested in this role, please email your application to [email protected]