Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Player Customer Support Specialist

$ 2,500 - $ 3,000 / month
Checking job availability...
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Simplified

Ark Games is Skywork - Kunlun's UGC game platform with global distribution in more than 150 countries and regions. In addition to covering MMO, ARPG and other mobile game categories, we try to incubate new categories such as quadratic and SLG, and coordinate development with other platform businesses of the company.

The player customer support specialist plays an important role in the team by managing different types of customer service tasks related to our existing and future game products, daily duties include handling in-game questions, resolve player feedbacks and complaints, and offer continuous support to improve players' overall gaming experience.

Job Responsibilities：

  1. Provide support to players by resolving in-game issues through online customer service system;
  2. Gather and categorize player feedback and complaints, offering reassurance and support as needed, and provide timely report to the game operations team;
  3. Collaborate with the operations team to enhance player community engagement and conduct user research;
  4. Perform functional testing for certain game features and monitor the game’s operational status.

Job Requirements:

  1. Diploma or Bachelor's Degree in any field.
  2. Minimum of one year of experience in game customer service or a related field;
  3. Strong understanding of online games, excellent communication skills, and patience in handling user interactions;
  4. Proficiency in English is required, as the role involves communication with English-speaking players. Additional proficiency in another language (such as Chinese) is advantageous for liaising with multilingual user communities.
  5. Willingness to work in shifts, including weekends and holidays, if required.

Ark Games is Skywork - Kunlun's UGC game platform with global distribution in more than 150 countries and regions. In addition to covering MMO, ARPG and other mobile game categories, we try to incubate new categories such as quadratic and SLG, and coordinate development with other platform businesses of the company.

The player customer support specialist plays an important role in the team by managing different types of customer service tasks related to our existing and future game products, daily duties include handling in-game questions, resolve player feedbacks and complaints, and offer continuous support to improve players' overall gaming experience.

Job Responsibilities：

  1. Provide support to players by resolving in-game issues through online customer service system;
  2. Gather and categorize player feedback and complaints, offering reassurance and support as needed, and provide timely report to the game operations team;
  3. Collaborate with the operations team to enhance player community engagement and conduct user research;
  4. Perform functional testing for certain game features and monitor the game’s operational status.

Job Requirements:

  1. Diploma or Bachelor's Degree in any field.
  2. Minimum of one year of experience in game customer service or a related field;
  3. Strong understanding of online games, excellent communication skills, and patience in handling user interactions;
  4. Proficiency in English is required, as the role involves communication with English-speaking players. Additional proficiency in another language (such as Chinese) is advantageous for liaising with multilingual user communities.
  5. Willingness to work in shifts, including weekends and holidays, if required.