
Senior Assistant Manager, Education & Research Office
Salary undisclosed
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- Analyze and optimize business processes to identify automation opportunities.
- Design and implement RPA solutions using Microsoft Power Apps, Power Automate, Microsoft Excel Power Query.
- Work with stakeholders to map customer journeys and service touchpoints, ensuring automation solutions align with business goals.
- Develop and integrate automation workflows with ERP, CRM, databases, and APIs.
- Apply service design principles to create seamless, user-centric automation experiences.
- Ensure automation solutions comply with security, governance, and compliance policies.
- Maintain and improve existing automation solutions through troubleshooting and optimization.
- Train and support end users, creating documentation for automated workflows.
- Stay updated on emerging RPA trends, AI-driven automation, and best practices.
- Degree in Engineering, Computer Science, or Management Information Systems.
- Proven experience in Microsoft Power Apps, Power Automate, Microsoft Excel Power Query.
- Strong business process analysis skills with the ability to assess and improve workflows.
- Experience in service design and creating user-centered automation solutions.
- Understanding of RPA concepts, automation methodologies, and best practices.
- Knowledge of scripting languages (Python, JavaScript, VBScript, BluePrism, UiPath) is a plus.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple automation projects and work collaboratively across teams.
- Familiarity with data platforms, data analysis, and data visualization tools (e.g., SQL, Tableau, Power BI, etc.).
- Highly collaborative, with a proven ability to work effectively in cross-functional teams, and has the ability to pitch ideas and influence.
- Attention to detail, ensuring data accuracy and reliability in all analyses.
- A driven and motivated personality with an inquisitive mind.
- Analyze and optimize business processes to identify automation opportunities.
- Design and implement RPA solutions using Microsoft Power Apps, Power Automate, Microsoft Excel Power Query.
- Work with stakeholders to map customer journeys and service touchpoints, ensuring automation solutions align with business goals.
- Develop and integrate automation workflows with ERP, CRM, databases, and APIs.
- Apply service design principles to create seamless, user-centric automation experiences.
- Ensure automation solutions comply with security, governance, and compliance policies.
- Maintain and improve existing automation solutions through troubleshooting and optimization.
- Train and support end users, creating documentation for automated workflows.
- Stay updated on emerging RPA trends, AI-driven automation, and best practices.
- Degree in Engineering, Computer Science, or Management Information Systems.
- Proven experience in Microsoft Power Apps, Power Automate, Microsoft Excel Power Query.
- Strong business process analysis skills with the ability to assess and improve workflows.
- Experience in service design and creating user-centered automation solutions.
- Understanding of RPA concepts, automation methodologies, and best practices.
- Knowledge of scripting languages (Python, JavaScript, VBScript, BluePrism, UiPath) is a plus.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple automation projects and work collaboratively across teams.
- Familiarity with data platforms, data analysis, and data visualization tools (e.g., SQL, Tableau, Power BI, etc.).
- Highly collaborative, with a proven ability to work effectively in cross-functional teams, and has the ability to pitch ideas and influence.
- Attention to detail, ensuring data accuracy and reliability in all analyses.
- A driven and motivated personality with an inquisitive mind.