Billing Analyst
Job Description
Job Description
Non Negotiable skills
3 yrs of relevant experience in billing role
Skilled in MS Excel, SFDC, Oracle and Siebel.
good and strong communication skills, self-motivated, analytical skills and independent
Responsibilities
customer facing role, support in audit; 60% of the job to verify and answering quotes, billing and solving customer's queries.
Job Profile
Billing Analyst Responsibilities
Billing - Monitor and ensure that the monthly billing is complete and accurate.
Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
Process manual invoices/credit memos and order quotes as requested
Review Invoices and conducts variance analysis, with sign off required
Coordinate monthly invoice run to ensure accurate and timely customer billings
Manage the Customers Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
Assist in month end close related tasks.
Assist in Audits & SOX controls
Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
Acts as First Line Support for approval requests and deal inquiries
Project Management - Participate on UATs, projects and ad hoc assignments as needed
Implement and document processes and procedures required by SOX
Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
Assist in the training and coaching
Qualifications
Bachelor's degree required
3+years experience preferred
Ability to work independently and self-motivated
Strong analytical data mindset
Good communication (both spoken and written) and interpersonal skills
Proficient in Excel and PowerPoint
Job Description
Job Description
Non Negotiable skills
3 yrs of relevant experience in billing role
Skilled in MS Excel, SFDC, Oracle and Siebel.
good and strong communication skills, self-motivated, analytical skills and independent
Responsibilities
customer facing role, support in audit; 60% of the job to verify and answering quotes, billing and solving customer's queries.
Job Profile
Billing Analyst Responsibilities
Billing - Monitor and ensure that the monthly billing is complete and accurate.
Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
Process manual invoices/credit memos and order quotes as requested
Review Invoices and conducts variance analysis, with sign off required
Coordinate monthly invoice run to ensure accurate and timely customer billings
Manage the Customers Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
Assist in month end close related tasks.
Assist in Audits & SOX controls
Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
Acts as First Line Support for approval requests and deal inquiries
Project Management - Participate on UATs, projects and ad hoc assignments as needed
Implement and document processes and procedures required by SOX
Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
Assist in the training and coaching
Qualifications
Bachelor's degree required
3+years experience preferred
Ability to work independently and self-motivated
Strong analytical data mindset
Good communication (both spoken and written) and interpersonal skills
Proficient in Excel and PowerPoint