Application & Programme Support Officer
$ 3,100 - $ 4,100 / month
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- Review and assess submitted applications to ensure completeness and compliance with eligibility criteria.
- Coordinate with relevant teams to clarify application details and seek additional information when required.
- Maintain accurate records of application statuses, decisions, and supporting documentation.
- Manage the application workflow, including data entry, tracking, and document management.
- Assist in the preparation of reports, summaries, and analysis related to application trends and outcomes.
- Support the implementation of improvements to streamline the application review process.
- Respond to inquiries from applicants, providing guidance on submission requirements and timelines.
- Liaise with internal teams and external stakeholders to facilitate the evaluation process.
- Assist in coordinating briefing sessions or workshops to guide stakeholders through the application process.
- Build and maintain strong relationships with a diverse range of stakeholders, including arts and heritage organisations, community groups, and event organisers.
- Provide one-on-one consultations to help applicants understand the scheme’s guidelines and tailor their proposals accordingly.
- Review draft applications and offer constructive feedback to improve alignment with the scheme’s objectives and eligibility requirements.
- Develop resources such as application guides, FAQs, and best practice examples to support applicants.
- Analyse trends in application rejections to identify common challenges faced by applicants.
- Provide feedback to refine eligibility criteria, guidelines, and communication strategies based on applicant experiences.
- Collaborate with internal teams to streamline application processes and develop tools that support a smoother applicant journey.
- Contribute to the continuous improvement of stakeholder management practices by identifying opportunities to enhance engagement and support.
- Bachelor’s degree in Arts Management, Business, Communications, Public Policy, or a related field.
- Minimum 3 years relevant experience in administrative support, evaluation, grant administration or programme coordination is preferred.
- Strong organisational skills with attention to detail and accuracy
- Good communication and interpersonal skills, with the ability to provide clear, empathetic, and professional support to stakeholders.
- Strong analytical skills with the ability to identify trends and develop actionable insights.
- Ability to work collaboratively within a team and contribute to a culture of continuous improvement.
- Proficiency in Microsoft Office and using/managing database management systems
- Start Date: 1 April 2025
- Contract Period: 3 months
- Salary: $3100 - $4100 (based on experience)
- Location: Hill Street
- Working hours: Monday to Thursday: 8.30am to 6pm; Friday: 8.30am to 5.30pm
Reg. No.: R22110485 SHANICE LIM XIN NI
- Review and assess submitted applications to ensure completeness and compliance with eligibility criteria.
- Coordinate with relevant teams to clarify application details and seek additional information when required.
- Maintain accurate records of application statuses, decisions, and supporting documentation.
- Manage the application workflow, including data entry, tracking, and document management.
- Assist in the preparation of reports, summaries, and analysis related to application trends and outcomes.
- Support the implementation of improvements to streamline the application review process.
- Respond to inquiries from applicants, providing guidance on submission requirements and timelines.
- Liaise with internal teams and external stakeholders to facilitate the evaluation process.
- Assist in coordinating briefing sessions or workshops to guide stakeholders through the application process.
- Build and maintain strong relationships with a diverse range of stakeholders, including arts and heritage organisations, community groups, and event organisers.
- Provide one-on-one consultations to help applicants understand the scheme’s guidelines and tailor their proposals accordingly.
- Review draft applications and offer constructive feedback to improve alignment with the scheme’s objectives and eligibility requirements.
- Develop resources such as application guides, FAQs, and best practice examples to support applicants.
- Analyse trends in application rejections to identify common challenges faced by applicants.
- Provide feedback to refine eligibility criteria, guidelines, and communication strategies based on applicant experiences.
- Collaborate with internal teams to streamline application processes and develop tools that support a smoother applicant journey.
- Contribute to the continuous improvement of stakeholder management practices by identifying opportunities to enhance engagement and support.
- Bachelor’s degree in Arts Management, Business, Communications, Public Policy, or a related field.
- Minimum 3 years relevant experience in administrative support, evaluation, grant administration or programme coordination is preferred.
- Strong organisational skills with attention to detail and accuracy
- Good communication and interpersonal skills, with the ability to provide clear, empathetic, and professional support to stakeholders.
- Strong analytical skills with the ability to identify trends and develop actionable insights.
- Ability to work collaboratively within a team and contribute to a culture of continuous improvement.
- Proficiency in Microsoft Office and using/managing database management systems
- Start Date: 1 April 2025
- Contract Period: 3 months
- Salary: $3100 - $4100 (based on experience)
- Location: Hill Street
- Working hours: Monday to Thursday: 8.30am to 6pm; Friday: 8.30am to 5.30pm
Reg. No.: R22110485 SHANICE LIM XIN NI